Inside Sales Representative

Inside Sales Representative

Nesco Resource is in search of an Inside Sales Representative to work for one of our clients based in Danbury, CT. Seeking a technically oriented team player with a customer-focused mindset to support sales processes and strengthen internal application support.

Job Responsibilities :

• Respond to inquiries from customers, manufacturer's representatives, distributors, and agents including :
• Monitoring CRM and email for inquiries
• Request for quotation
• Pricing
• Technical product information
• Application recommendations and product selection
• Request for literature and / or samples
• Sales lead processing :
• Follow-up sales leads promptly (within hours)
• Assist in the distribution of sales leads and inquiries to sales team
• Using CRM (HubSpot) contact database to capture leads and lead responses as appropriate
• Maintain contact database in CRM :
• Enter and update customer contacts
• Attach correspondence to contact records where appropriate
• Enter and update sales opportunities where appropriate
• Proactive customer contact :
• Follow-up on quotes issued
• Initiate conversations with dormant customers
Support :
• External :
• Technical support for customers, reps, agents, and distributors
• Organize the distribution of sales samples and literature as required
• Internal :
• Assist Sales Manager in the preparation of reports including recording and sorting orders, key accounts, new customers, and other key process indicators to assist in analyzing and forecasting the business.
• Assist Sales Manager with collecting and quantifying customer opportunities for forecasting purposes.
• Work the company booth at tradeshows as necessary including set-up, tear-down, direct prospect / customer interaction, and lead processing.
• Assist Sales Manager with establishing key account pricing structures
• Assist Marketing with the preparation of datasheets by advising product performance specifications
• Assist Marketing with pricing information as required

Knowledge :

Skills :

Ability :

Behavior :

Additional Information :

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.