Client Success Manager
VirtualVocationsVancouver, Washington, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Client Success Manager to help clients achieve their goals and maximize the use of their Learning Management System (LMS).
Key Responsibilities
Develop trusted relationships with clients to promote retention and loyalty
Manage the client journey from post-onboarding to product adoption and renewal
Drive outcomes and demonstrate ROI to stakeholders throughout the client life-cycle
Required Qualifications
3+ years of experience in a customer success or similar role
2+ years of experience in a B2B SaaS environment, preferably in the LMS / E-Learning industry
Strong commercial acumen
Proven time-management capabilities
Basic understanding of core web components and SaaS
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Client Manager • Vancouver, Washington, United States
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