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Crew MemberDunkin 2630 86th • New York, NY, US
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Crew Member

Crew Member

Dunkin 2630 86th • New York, NY, US
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Job Description

Job Description

Job Summary

Crew Members are responsible for delivering great guest experiences. They prepare  products according to operational and quality standards, and serve them with enthusiasm in  a clean environment. They work as part of a team to meet our Guests’ needs and give them  a reason to come back.

Responsibilities

Team Environment

  • Communicate appropriately with team members, treating others fairly and with  respect.
  • Communicate any concern relative to completing any job assignment to the store  manager.
  • Respond positively to feedback and direction given.
  • Hold themselves accountable for their responsibilities on their shift.
  • Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

  • Hold guests as the highest priority and ensure each guest is highly satisfied with his / her  experience.
  • Respond to specific guest needs and resolve problems with a sense of urgency.
  • Adhere to Brand standards and systems, delivering quality food and beverage to  each guest.
  • Maintain a clean and neat workstation; complete thorough cleaning of guest areas  as directed.
  • Complete all required training and support the training of other team members.
  • Effectively execute restaurant standards and marketing initiatives.
  • Prepare all products following appropriate recipes and procedures.
  • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety  and security.
  • Comply with all restaurant, Brand, and franchisee policies.

    • Qualifications

    Skills

  • Must be able to fluently speak / read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies
  • Guest Focus – anticipate and understand guests’ needs and exceed their  expectations.
  • Passion for Results – set compelling targets and deliver on commitments.

    • We use eVerify to confirm U.S. Employment eligibility.

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