Benefits Assistant

Benefits Assistant

Job Category : Human Resources

Job Title : Benefits Assistant

Reports To : Benefits Manager

Job Type : Monday-Friday, Full-Time

Job Location : Wall Township, NJ

Salary : Based on experience

Job Summary : The Benefits Assistant will support the Benefit Team with Leave of Absence and Benefit Administration.

Essential Duties and Responsibilities :

• Support Leaves Administrator with administrative aspects of employee leave of absence and return to work process.
• Work collectively with payroll and HRIS to ensure the proper deductions and / or adjustments are taken for employees returning from LOA with balance due.
• Maintain contact with insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees.
• Has provided assistance with FMLA and legal notices and understands the law.
• Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure a quick, equitable, and courteous resolution.
• Responsible for customer service calls for leaves of absence and benefits overseeing and monitoring benefits inbox, resolving issues, monitoring / creating metrics, and working directly with Managers to ensure reasonable timeframes for resolution.
• Assist with the reconciliation of all benefit accounts, audits, and billing.
• Assist in annual benefit open enrollment process, internal communications, updating new elections.
• Act as subject matter expert on FMLA and ADA leaves of absence for internal customers, vendors, auditors, etc.
• Run standard reports and creates ad-hoc reports for audits and / or analysis to support benefits compliance.
• Assist with multiple special projects including streamlining administrative processes associated with benefit plan delivery.

Qualifications :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

All applicants must be eligible to work in the US without restrictions.