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Events Supervisor
Events SupervisorFar Out Ice Cream • Brookline, MA, US
Events Supervisor

Events Supervisor

Far Out Ice Cream • Brookline, MA, US
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Job Description

Job Description

Benefits :

  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Bonus based on performance

Location : Greater Boston Area

Reports to : Regional Manager & Director of Events

Pay : $18$22 / hour + tips (based on experience)

Hours : 1530 hours / week (AprilOctober; reduced winter hours)

About Us

Far Out is a New Zealand-style ice cream company based in Boston, MA. We blend real fruit with premium ice cream to create made-to-order, vibrant desserts that bring joy to our guests. Our mission is simple : serve exceptional ice cream with enlightened hospitality . As we continue to grow through pop-ups, events, and new shop openings, were looking for a dedicated Events Supervisor to help lead our catering and events program.

Position Overview :

The Events Supervisor is the on-site lead for Far Outs events and catering operations ensuring every event runs smoothly, safely, and memorably. This role bridges operations and hospitality : youll lead small teams, oversee event setup and breakdown, maintain high standards of service, and serve as the face of Far Out Ice Cream for clients and guests.

This is a hands-on, customer-facing role suited for someone whos dependable, detail-oriented, and thrives in dynamic environments. Youll also work occasional in-store shifts to stay connected with the broader team and menu.

Event Operations & Leadership

  • Lead all on-site event setup, service, and breakdown with a focus on efficiency and guest experience.
  • Manage and direct event staff ensuring clear communication, delegation, and teamwork.
  • Maintain event equipment, vehicle readiness, and small inventories.
  • Uphold health, safety, and cleanliness standards throughout each event.
  • Serve as the primary point of contact for clients and ensure a professional, friendly presence.

    • Logistics & Coordination

  • Prep event supplies, ingredients, and signage.
  • Load and transport equipment using the company van (drivers license required).
  • Verify event logistics (arrival times, parking, power, serving setup, etc.).
  • Collaborate with Regional Manager on staffing coverage and vehicle maintenance.

    • Client Experience & Feedback

  • Represent the Far Out brand with warmth, professionalism, and care.
  • Collect and relay client feedback post-event to August (Director of Events).
  • Support repeat business opportunities by delivering consistently excellent service.

    • Team & Communication

  • Participate in a 15-minute weekly check-in with August and Brad.
  • Report event summaries, quality control notes, and any operational needs.
  • Ability to pick up in store shifts if they would like get more hours worked and familiarize oneself with the brand and operation

    • Qualifications

  • 23 years of food service or hospitality experience (event / catering experience preferred).
  • Valid U.S. drivers license; comfort driving large vehicles (van training provided).
  • Strong communication and leadership skills confident managing small teams.
  • Ability to stay on feet for extended periods and lift and move equipment to and from different sites
  • Excellent customer service instincts with calmness under pressure.
  • Dependable, detail-oriented, and self-motivated.
  • Availability on weekends and evenings (typical event times).
  • 6-month minimum commitment preferred.

    • Ideal Candidate

    You might be a great fit if youre :

  • A post-grad or creative professional looking for flexible, engaging work that blends operations and hospitality.
  • Energized by fast-paced, people-centered environments.
  • Excited to help elevate the Far Out brand at weddings, festivals, and corporate events across the region.

    • Benefits

  • Free ice cream or beverage each shift
  • 25% employee discount
  • Paid training
  • Opportunities for advancement into full-time or management roles
  • Performance-based bonuses during peak season

    • Pay : $16 per hour (+ tips)

    Expected hours : 20 40 per week

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