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Retail Product Manager

Retail Product Manager

Diligente TechnologiesSanta Rosa, CA, United States
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Responsibilities :

  • Drive cross-functional teams comprised of both business and technical roles during the product development lifecycle; champion the needs of clients; develop detailed requirements and feature definitions; partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans.
  • Work with both business stakeholders and technical teams like Front End / Back End / Middleware Engineering, QA, Data, Architecture, as well as PMO, UX, Finance, Analytics, Client Services, and more.
  • Collaborate with internal business partners to refine requirements and define enhancements, creating buy-in from other teams as necessary.
  • Assess scope, document requirements, use case / user scenario, test case plans and design specifications, in partnership with UX, product managers, QA, and IT. Proactively identify issues. Work closely with key business leaders at senior levels.
  • Identify and communicate areas of uncertainty, recommend solutions, gather buy-in from relevant stakeholders, shepherd features through development, and provide support at launch.
  • Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.

Qualifications :

  • 8+ years’ experience in product management or software development, preferably for payment or finance eCommerce products with a large user base.
  • Experience managing third party vendors and vendor negotiation in partnership with business teams.
  • Deep understanding of digital payments technology and trends.
  • In-depth payment processing knowledge.
  • Experience working on both technical platforms and user-facing features.
  • Strong drive and curiosity to come up with new ideas, identify opportunities, and move the business forward.
  • Exceptional presentation and communication skills.

    • We’re excited about you if you have :

  • Prior experience in a multi-channel retail environment or other customer-focused technology products.
  • Experience with complex payment integrations.
  • Strong technical background is nice to have, but more importantly they have a willingness to learn.
  • Experience with payment analytics and relevant tools such as ThoughtSpot.
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    Retail Manager • Santa Rosa, CA, United States