Clinical Services Manager Cancer ServicesHendersonville, NC

Clinical Services Manager Cancer Services

When our patients visit the hospital, we know they need more than expert care. They need someone who can provide reassurance at every step of their visit. And that's the type of care we're honored to provide at AdventHealth Hendersonville. At AdventHealth Hendersonville, we make a difference. We help patients feel better. We bring grace to families. And we support our fellow team members. We do this by caring for the body, mind and spirit of each life we touch. Through the guiding principles of Christ, each team member brings their own experiences and unique skills to provide exceptional care right here in the hills of North Carolina. When you're ready to take the next step in your career to provide lifesaving care, learn more about the open positions at our hospital in Henderson County.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute : Responsible for day-to-day operations of Oncology / Infusion Center for clinical, financial, personnel and quality issues. Work with both office and clinical staff to assure patient quality of care and satisfaction, physician satisfaction, adherence to current regulations and standards, and budget oversight, in collaboration with Director.

The value you'll bring to the team :

• Maintain knowledge base of current expectations of regulatory bodies : TJC, State of NC, Commission on Cancer, NAPBC, and CMS.
• Provide management support for clinical staff, with a back-up / working knowledge of their responsibilities and expectations for each position. Maintain role parameters for each position, while promoting cross-training / back-up capabilities among office and infusion staff.
• Function as hands-on resource for infusion nurses as needed, to assure smooth transitions, follow-ups to complaints, and other daily issues. Maintain an active prn pool of nurses to assist with staffing.
• Actively promote evidenced-based, best-practice care, collaborating with staff, physicians, and hospital personnel as appropriate.
• Participate in community and hospital meetings as established and requested, including Cancer Committee, Nursing Council, Management Action Council and Cancer Conferences.

Qualifications

The expertise and experiences you'll need to succeed :

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.