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Inbound Vacation Sales Representative ($55K-$100K+ per year)

Inbound Vacation Sales Representative ($55K-$100K+ per year)

Holiday Inn Club VacationsOrlando, FL, US
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Job Description

Job Description

The Inbound Vacation Sales Representative role is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. This role is ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize their earning potential through a competitive commission structure. Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service.

Key Responsibilities

Sales and Guest Engagement :

  • Pre-qualify guests for vacation packages based on established criteria.
  • Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations.
  • Utilize company sales methodology to effectively present vacation packages and ownership benefits.

Sales Process Execution :

  • Follow proven sales scripts and best practices to achieve conversion targets.
  • Overcome objections professionally while maintaining positive guest relationships.
  • Document guest interactions and sales activities in company systems.
  • Meet or exceed established performance metrics for sales conversion and call quality.

    • Team Collaboration and Professionalism :

  • Maintain positive, professional relationships with guests, team members, and leaders.
  • Follow department policies and procedures consistently.
  • Contribute to a positive team environment.
  • Adapt to changing business needs and scheduling requirements.

    • Professional Development :

  • Complete new hire training and all subsequent skill enhancement training.
  • Participate in ongoing coaching and development sessions.
  • Apply feedback to enhance sales techniques and guest interactions.

    • Scope Factors - Revenue, Assets, Budget, Profit / Loss, Supervisory :

  • Individual contributor role focused on direct sales with high commission potential.
  • Responsible for meeting established sales targets and quality metrics.
  • No direct supervisory responsibilities.

    • Qualifications

  • Sales experience preferred, particularly in vacation ownership, call center, or marketing environments.
  • Experience in commission-based roles preferred.
  • Demonstrated track record of meeting or exceeding sales targets preferred.
  • Strong verbal communication skills with excellent voice tonality and inflection.
  • Proficiency with technology including :
  • Email and messaging platforms
  • Web-based application software
  • Multi-monitor computer operations
  • Demonstrated ability to :
  • Follow structured sales processes
  • Handle objections professionally
  • Multi-task in a fast-paced environment
  • Work independently while contributing to team goals
  • Self-motivated with a professionally competitive mindset

    • Why Join Us?

    At Holiday Inn Club Vacations , we provide the tools and support to help you succeed. Our comprehensive benefits and career development opportunities ensure you have everything needed for long-term success in a rewarding sales career.

    Comprehensive Training : Structured ramp-up period with ongoing coaching and mentorship.

    High Earning Potential : Performance-driven commission structure rewards top sellers.

    Flexible Work Options : Opportunity to transition to remote work after 90 days.

    Career Growth : Advancement opportunities within a dynamic sales environment.

    Exclusive Travel Perks : Earn vacation stays at any of our resorts with ClubGO points.

    Discounts & Perks : Special IHG hotel discounts plus additional employee benefits.

    Financial & Career Benefits :

  • Bi-weekly pay & 401K options .
  • Comprehensive health, dental, and vision plans .
  • Tuition reimbursement & continuing education courses .
  • Employee Assistance Program (EAP) .
  • Paid Time Off (PTO) .
  • Outstanding company culture !
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