Job Description
Job Description
Description :
Big Red Liquors has been serving Indiana for over 50 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.
When you step into a Big Red Liquors store, we hope you’ll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above & beyond for our loyal customers. We really get into and take pride in the history and culture of consuming responsibly!
SUMMARY :
As our Assistant Manager you’ll be responsible for being a resource to our loyal customers, providing them with industry knowledge while keeping the store looking its best. You’ll enhance the customer shopping experience by working closely in tandem with the Store Manager & Big Red providing exceptional customer service experiences to every customer.
Requirements :
- Welcoming and helpful attitude toward guests and other team members
- Communicating effectively, using positive language, to internal staff & external visitors
- Advanced math & money counting skills (Addition, Subtraction, Decimals)
- High level of integrity
- Progressive experience in a retail environment preferred
- Professional appearance and a friendly, approachable demeanor
- Prior management experience is preferred
- Process customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
- Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data
Eligibility Requirements :
Must be 21 years of age or olderAbility to maintain Indiana State Employee Liquor PermitAbility to maintain Indiana State Approved Server Training CertificationRequirements :
Responsibilities :
Ability to provide and lead others to provide prompt and courteous customer serviceAbility to develop rapport, trust, and open communication to enhance the growth and job performance of internal staffAssist Store Manager in supervising the day-to-day operations for the store, escalating issues to the appropriate level of support or leadership when necessaryAbility to stay organized while multi-masking in a professional & efficient mannerExcellent verbal and written communication detailed for in-store staff to followAbility to effectively communicate with people at all levels and from various backgroundsAbility to operate a cash register efficiently and accuratelyAbility to evaluate and drive performance for othersAbility to perform general cleaning duties to company standardsAbility to work both independently and within a team environmentAdhere to cash policies and procedures to minimize lossesAbility to interpret and apply company policies and proceduresMeet any state and local requirements for handling and selling alcoholic beveragesPhysical Requirements :
Regularly needed to stand, bend, reach, push, pull, lift, carry and walk about the storeAbility to move less than 10 lbs frequently and up to 50 lbs occasionally, using a dolly when needed to ensure safetyAbility to perform all required duties with no supervisionEligible Employee Benefits :
Competitive wages paid bi-weeklyQuality, comprehensive paid trainingTravel Mileage Reimbursement401k with company percentage matchAccess to HSAPaid vacation, holidays, and sick leaveBenefits package including medical, dental, vision, & life insuranceThis job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.