Social Work Administrator

Social Work Administrator

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Child Protective Services is seeking a Social Work Administrator to join our team!

Under the supervision of the Service Area Manager (SAM), this position is one of the managers responsible for administering the Areas social service programs, including child welfare case management services, child protective services, adoptions, licensing, and IV-E. Subordinate supervisors and staff may be based in several counties across the Area. This position ensures conformity to Federal and State performance targets; works with line supervisory staff to ensure services are being delivered within standards set by Iowa Code, agency policy, and evidence-based professional practice standards; assesses program effectiveness and recommends prospective changes in functions and programs to Service Area Manager and Central Office to meet the Departments mission, goals and identified results; ensures that accountable and quality services are uniformly provided to clients; utilizes resources; develops and implements plans to ensure personnel resources are deployed in the most efficient manner; ensures ongoing enhancement of staffs knowledge and skills; participates in child welfare budget development; helps lead initiative changes affecting Department relationship to the community. This position is required to exercise independent judgment in resolving case-level and local area systemic and social service delivery issues.

Telework up to 2 days per week may be an option for this position if requested by the employee and approved by management but will be in the office a minimum of 3 days per week.

Primary duties include but are not limited to :

• Providing direct supervision to the Areas Social Work Supervisors
• Integrating practice with state policies through policy interpretation and implementation
• Serving as the Areas liaison with Central Office program units
• Participating in the development and implementation of the annual child welfare / juvenile justice plan
• Providing oversight / consultation on local initiatives which seek to improve social work practice to improve self-sufficiency, health, stability, and safety
• Communicating with staff on a catchment, area-wide, ongoing basis through facilitation and / or oversight of service supervisor meetings and service staff meetings
• Monitoring of service implementations on a catchment, area-wide basis to ensure quality provision of services which are directed at meeting the needs of children, families, and adults in a customer-friendly manner
• Researching and / or creating innovative approaches to service delivery to ensure continued quality improvement
• Providing technical assistance to the Service Area Manager (PSE) as needed. Developing and overseeing work groups, in-service training, and staff development opportunities to enhance service delivery
• Reviewing / handling audits, appeals, and constituent complaints to insure prompt and effective manner
• Developing and overseeing work groups, in-service training, and staff development opportunities to enhance service delivery
• Reviewing / handling audits, appeals, and constituent complaints to insure prompt and effective resolution of issues.

This position will be domiciled in Cedar Rapids Iowa Service Area at the nearest Full-Time office (Vinton, Newton, Fairfield, Iowa City, Cedar Rapids, Oskaloosa, or Ottumwa) and is responsible for part of the Social Work staff in the Service Area. Telework up to 2 days per week may be an option for this position if requested by the employee and approved by management but will be in the office a minimum of 3 days per week.

The ideal candidate will be able to meet the following requirements :

Preference will be given to the ability to speak more than one language. Please list any additional languages you speak in your application.

Preference will be given for education or experience which correlates directly with the requirements and duties of the position.

Working for the State of Iowa comes with its perks. In addition to a competitive salary, youll enjoy a comprehensive benefits package designed to support your well-being and professional growth :

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO / AA Employer HHS values those with lived experience and encourages adults who were fostered as youth, foster parents, and / or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify,