Deputy Processing Manager

Deputy Processing Manager

In order to be considered for this position, candidate must be serving permanently in the title of Principal Administrative Associate, or be reachable on the open-competitive list, Exam #1507 or Exam#1128. The Automated Enforcement Unit (AEU) manages red light, bus lane, speed, and Weigh-in-Motion (WIM) enforcement for the Department of Transportation. As part of the Mayor's Vision Zero Initiative, the unit processes violations like red light running, speeding, overweight vehicles, and unauthorized bus lanes used citywide. Recent legislative changes will enable rapid program expansion, and the unit is seeking a Deputy Processing Manager to assist the Senior Processing Manager in managing the team that reviews events from automated enforcement cameras and processes valid cases into Notices of Liability (NOLs). The Deputy Processing Manager will directly supervise nine processing supervisors ensuring that the supervisors and their Camera Technicians receive the training, guidance, and support needed to process events accurately and in accordance with standard operating procedures, related guidelines, and legislative mandates. Key responsibilities include working with supervisors on error identification and corrective measures, translating guidance from the Senior Processing Manager and interagency discussions into clear staff instructions to ensure the correct processing of Notice of Liability (NOLs). The Deputy will assist the Senior Processing Manager in coordination with other city agencies such as the Department of Finance (DOF) and the Metropolitan Transportation Authority (MTA). The candidate will also serve as a member of the AEU senior leadership team. Hours / Shift : 35 Hours / 6am 2pm / Mon-Fri Work Location : 59 Maiden Lane NY, NY 10038 This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical / administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical / administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical / administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical / administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and / or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical / administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

Preferred Skills

• Strong leadership and people management abilities, with experience guiding supervisors and large teams.
• Knowledge of automated enforcement systems, standard operating procedures, and relevant regulations.
• Excellent organizational and time management skills, with a focus on improving processes and reducing backlog.
• Strong analytical skills to identify trends, spot errors, and implement corrective measures.
• Clear and effective communicator able to translate complex guidance into actionable steps and collaborate with multiple agencies.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at .

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.