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Claims Administrator

Claims Administrator

M. J. ElectricIron Mountain, MI, US
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Claims Administrator

For over 60 years, M. J. Electric, LLC, a Quanta Services company, has built long standing working relationships and an industry-wide reputation as the single source solution to our customer's electrical utility construction and maintenance needs.

MJE values integrity, is inspired by our work, and is invested in delivering quality projects for our customers. Our culture is a product of our core values and operating principles which unite our personnel. Their professional competence and intelligent innovation result in outstanding customer satisfaction. We stand by everything we do.

We are committed to investing in our employees and their growth through training, tools, equipment, industry-leading safety measures, advancement opportunities and more. At M. J. Electric, you aren't just applying for a job, you are building a career.

About This Role Claims Administrator

We are looking for a talented Claims Administrator that has a passion for quality construction. This position is responsible for processing, administering and managing the property, workers' compensation, auto, and third-party liability claims in a timely and thorough manner.

What You'll Do

  • Management of events involving workers compensation, auto, liability and property damage, inclusive of routing, administration, recordkeeping, and data entry
  • Prepare correspondence presentations and reports for management and key customers
  • Tracking and trending of claims events and related claims costs
  • Analyze and revise claim data as new information becomes available
  • Assist in the continuous improvement of the claims reporting procedures
  • Collaborate with third-party administrators to analyze claims and determine the extent of the company's liability while continuously working to resolve
  • Review billing and process claims correctly including, third party recoveries
  • Assess claims documentation and determine its validity
  • Investigate claims thoroughly, ensuring all necessary information is gathered
  • Communicate with claimants, witnesses, and other relevant parties to gather additional information
  • Document claims activities and maintain accurate records
  • Assess expenses and settle claims with authorized limits
  • Coordinate with claimants to resolve issues
  • Assist with department trends and statistical information

What You'll Bring

  • Ability to maintain confidentiality
  • Proven communication, organizational, and interpersonal skills
  • Strong computer skills with excellent attention to detail
  • Ability to anticipate and meet the needs of internal / external customers and work independently to meet deadlines
  • Strong understanding of administrative best practices and a focus on continuous improvement
  • Ability to work independently and meet deadlines
  • Ability to engage and consult with all levels of management to establish working relationships and partnerships
  • Prior claims management experience preferred
  • Employee must be able to function in a team environment while always working for the greater good of the company
  • Ability to analyze complex information and formulate sound decisions
  • Excellent evaluation, strategic skills, and claim negotiation with a focus on strong conflict resolution
  • High School diploma. Education beyond High School would be preferred
  • A minimum of 2-4 years of claims administration in workers' compensation, insurance, or a related field preferred
  • Equivalent combination of education and experience that demonstrates the ability to perform the key responsibilities of this position
  • What You'll Get

  • 401(k) with company match (Traditional & Roth)
  • Paid Holidays and PTO
  • Medical, Dental, and Vision
  • Flexible Spending Accounts
  • Health Savings Account
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • LifeLock Identity Theft Protection
  • Employee Discounts
  • Short-Term & Long-Term Disability
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    Claim Administrator • Iron Mountain, MI, US

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