Senior Quality Engineer, New Product Engineering

Overview

We're Watts. Together, we're reimagining the future of water. We provide safe, clean water and protect our planet's most valuable resource. Watts has built best-in-class products for 150 years and leads in innovation for smart and connected, sustainable water solutions.

We are seeking a driven and detail-focused Senior Quality Engineer to lead quality assurance and ensure Watts consistently meets or exceeds customer requirements through compliance and continuous improvement. This role collaborates with New Product Development teams to accelerate speed-to-market without compromising quality. Focus areas include new product introduction, customer quality, production quality, supplier quality, and continuous improvement in the manufacturing of wholesale construction materials, hardware, plumbing and heating equipment and supplies.

This position reports to the Quality Manager. It is onsite and based in St. Pauls, NC.

Primary Job Duties and Responsibilities

• Active participation in Stage Gate Process.
• Ensure timely and complete execution of all quality actions.
• Oversee the stage gate process for pragmatic adherence and gap closure.
• Engage in supplier, distribution, and factory process development to ensure flawless product launch and conforming ongoing serial production.
• Leadership in customer quality issues.

Work with Customer Service, Production, Distribution and Suppliers to address field complaints.

Share best practices in production quality management, supplier quality management, regulatory and certification standards, and NPD processes.

Maintain control of the MRB process and manage non-conforming materials across the site.

Provide timely and detailed feedback to suppliers for improvement.

Support all audit activity as required (customer, agency, internal, etc.).

Required Qualifications

Preferred Qualifications

General Applicable Company Competencies

Working Conditions

On-site at a manufacturing facility with most duties in an office environment. Occasional presence on the manufacturing floor may be required and PPE must be worn. Office work location is St. Pauls; hours are Monday–Friday as determined by the manager.

Physical Requirements

Nothing in this job description restricts Watts' right to assign or reassign duties. This position is at-will and either party may terminate the employment relationship at any time for any lawful reason.

Watts in it for you

Please note that benefits apply only to permanent roles and do not apply to internships.

How we work

Watts values teamwork, quality, and collaboration. Our people are the heart of what we do and contribute to our longevity and success. This is a place where you can have a big career with opportunities for learning and development, and meaningful impact on the lives of people who use our products and the future of water.

Watts is an equal opportunity employer. We provide reasonable accommodations for qualified individuals with disabilities. If you need an accommodation, contact Human Resources.

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