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Customer Experience Specialist

Customer Experience Specialist

Allstate Insurance Agency - Tyler BurchfieldBedford, PA, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off

Benefits Of Joining Our Team

  • Great Schedule (Monday-Friday)
  • Base Pay + Monthly Incentive Opportunities
  • Paid Time Off
  • Paid Holidays
  • Paid Training and Education
  • Community Involvement
  • Friendly and Professional Work Environment

    • About Burchfield Insurance Agency

    We are a tenured agency with over 10 years experience specializing in personal Auto and Homeowners insurance. Our dedicated team works incredibly hard to ensure that our clients are completely satisfied and fully protected! We only hire the best and most dedicated individuals to work in our agencies.

    Description

    This position is responsible for servicing existing clients and welcoming new customers to the agency while establishing a rewarding career with unlimited potential. The ideal candidate should be a goal driven individual who appreciates a small office and a great work-life balance.

    Candidates must have a strong desire to provide excellent customer service, outstanding communication skills, work well on a team and work under pressure with minimum supervision.

    Responsibilities

  • Assist customers with policy questions and endorsements
  • Handle new customer onboarding and follow agency processes
  • Field inbound calls and assist customers in a friendly and professional manner
  • Confidently prepare quotes and present insurance products
  • Communicate with managers and coworkers in a friendly & professional manner
  • Follow all company rules and regulations

    • Requirements

  • Must have High School Diploma or equivalent
  • Willing to obtain PA Property & Casualty or Personal Lines Insurance License within 30 Days
  • Willing to obtain PA Life Insurance License within 60 days
  • Must be comfortable using a computer and tech-savvy
  • Positive Attitude
  • Excellent Communication Skills
  • High Attention to Detail
  • Ability to remain focused and strive to provide outstanding customer service

    • If you feel this position is for you, I encourage you to stop by our office on South Richard Street in Downtown Bedford with your resume!

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    Customer Experience Specialist • Bedford, PA, US