AI Experience Designer

A company is looking for an AI Agent Experience Designer to enhance human-AI collaboration in customer interactions.

Key Responsibilities

Lead workshops to identify automation opportunities and define success metrics

Design and document conversational journeys and usability-driven blueprints

Guide customers through the experience-design lifecycle and monitor agent performance

Required Qualifications

3+ years of experience in designing conversational systems or human-AI interaction frameworks

Expertise in conversational AI and human-computer interaction principles

Ability to facilitate workshops and present designs to stakeholders

Familiarity with APIs and technical constraints in design

Preferred background in HCI, Cognitive Science, Business, or Computer Science