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Accounts Payable Specialist I

Accounts Payable Specialist I

Broad InstituteCambridge, MA, US
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Accounts Payable Specialist

Reporting to the Sr. Manager, Accounts Payable (AP) of the Broad Institute (Broad), this position will be responsible for the timely and controlled processing and review of both PO and non-PO invoices, as part of Broad's fully centralized Source-to-Pay (S2P) organization, which currently manages more than $500M in spend across tens of thousands of invoices, annually.

Characteristic Duties :

  • Automated invoice intake channel (business-to-business (B2B) integration) : quality control / review of multi-system workflow, involving SAP Business Network (Ariba) Network and SAP ERP
  • Partially automated invoice intake channel (optical character recognition (OCR) / artificial intelligence (AI) tool) : data / mapping / validation for email intake and subsequent multi-system workflow, involving SAP Open Text and SAP ERP
  • Data entry and manual processing as required
  • Ensure necessary workflow approvals, for purchase order (PO) and non-PO related invoices, based on institutional financial controls protocols
  • Work closely with other S2P teams, including Contracts Management, Procurement, Receiving, and Business Partners, to troubleshoot, escalate and resolve exceptions when invoices are out of tolerance or otherwise misaligned with predecessor documents
  • Maintain an understanding of Broad's technology platforms (SAP ERP, Business Network, OpenText / Vendor Invoice Management (VIM), Fiori, Jaggaer) to support S2P automation
  • Ensure process integrity, and work individually and as part of the team to meet or exceed pertinent SLAs related to case management and invoice processing
  • Process vendor invoice rejections with detailed explanations and directions for resubmission when invoices are received with missing information
  • Respond to inbound AP inquiries, from internal and external stakeholders, via Broad's chosen case management system (ServiceNow), on a timely basis, within the requisite SLA, and generally demonstrate a focus on customer service
  • Provide year-end audit support, including, but not limited to, requests for support of payments and vendor records

Systems & Reporting

  • AP processor for the institute's B2B system supporting commerce automation (SAP Business Network) and digital repository / OCR system (SAP Open Text)
  • Daily resolution of open inquiries and other cases via ServiceNow case management system

    • Vendor Relationships

  • Review vendor account statements to be certain that payments are accurately applied based on payment advice and to otherwise ensure that vendor accounts remain current
  • Serve as an intermediary between vendor account receivable contacts and relevant institutional stakeholders to address questions and expediently resolve related matters

    • Qualifications :

  • Bachelor's Degree preferred, degree in business or accounting areas further preferred
  • Experience Minimum 2+ years related experience in a professional Accounts Payable operation
  • Experience with PO-based invoicing
  • Knowledge of research administration preferred, experience in non-profit research further preferred
  • Familiarity with pertinent technologies a plus : SAP ERP, Business Network and Open Text, Jaggaer, ServiceNow
  • Excellent organizational and interpersonal skills, ability to manage deadlines
  • Works well in a fast-paced environment and with all levels of institute staff
  • Extremely customer-focused

    • The Broad Institute will not offer visa sponsorship for this opportunity.

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    Account Payable Specialist • Cambridge, MA, US

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