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Patient Services Coordinator

Patient Services Coordinator

BrightlitalentSaint Louis, MO, US
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Patient Services Coordinator

Are you a passionate and dedicated individual looking to make a positive impact in the lives of patients and visitors? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at PFH Clarity Health as a Patient Service Coordinator at the front desk.

You'll greet, instruct, direct, and schedule patients and visitors. You'll also retrieve insurance and patient information, enter new and established patient information into the computer system, and perform patient care activities within the scope of data entry / processing and patient account functions. You will also be trained on and perform medical assistant duties.

The Secretary position offers :

  • All-Inclusive Employee Benefits Package
  • Telemedicine
  • Employee Assistance Program
  • Paid Time Off
  • Workplace Culture
  • Opportunities for growth

Essential Job Functions :

  • Greets, instructs, directs and schedules patients and visitors
  • Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed
  • Enters new and established patient information into the computer
  • Answers incoming calls, schedules appointments for patients, dispatches messages and / or calls appropriately
  • Performs patient care activities within the scope of data entry / processing and patient account functions
  • Collection of payments, answers questions regarding insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals
  • In communicating with patients, families, visitors and associates, a caring, friendly, personal and professional approach is expected
  • Performs related duties as assigned
  • Education and / or Experience Qualifications :

  • High school diploma with courses in secretarial or business practices AND at least three (3) years experience in a secretarial or receptionist position OR graduate from an accredited school with specialization in typing and office procedures
  • Additional Qualifications :

  • Strong skills in Microsoft Office applications (Excel, Word, PowerPoint)
  • Proficiency in using office equipment (fax, copier, printer, scanner)
  • Ability to communicate effectively with a diverse workforce
  • Highly detail-oriented and skilled in multitasking
  • Position Perks & Benefits :

  • Paid time off
  • Employee benefits package
  • Top-notch training
  • Career mobility
  • Welcoming, warm, supportive work culture
  • Brightli is on a Mission :

  • To improve client care
  • To reduce the financial burden of community mental health centers
  • To have a larger voice in advocacy to increase access to mental health and substance user care
  • To evolve the behavioral health industry to better meet the needs of our clients
  • As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

    We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

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    Patient Coordinator • Saint Louis, MO, US

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