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Director Of Programs
Director Of ProgramsAfrican Community Housing and Development • SeaTac, WA, US
Director Of Programs

Director Of Programs

African Community Housing and Development • SeaTac, WA, US
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Job Description

Job Description

Description :

The Director of Programs will serve as a key member of the leadership team at ACHD. They will oversee all aspects of Program Services, including housing, case management, workforce development, health and wellness, food access, basic needs supportive services, education, small business support. This position will steward relationships with key stakeholders, manage program staffing and budgets, support staff to ensure they are fully trained and resourced to be successful, and ensure high-quality, culturally responsive case management for the African Diaspora community.

Requirements : Key Responsibilities

  • Manage and oversee program staff and service delivery
  • Steward relationships with key governmental stakeholders at the local, county, and state level, as well as with partner nonprofit organizations
  • Manage overall department budgets, including staffing, reporting, and program expenses
  • Oversee internal training and professional development for staff to maintain a highly capable team following industry-wide best practices for trauma-informed, Housing First, culturally relevant care
  • Ensure high-quality, culturally responsive programs and services for every community member who walks through ACHD’s doors
  • Ensure high standards of data quality and accuracy across programs, including database management, impact assessment through program intake and data collection, and programmatic community feedback gathering
  • Work with Fundraising & Communications team members to share respectful stories of program impact

Qualifications

Required

  • Five or more years designing and / or directing large-scale social service, housing, or education programs in a public, nonprofit, and / or private setting
  • Expertise with a variety of housing-first service models, such as Rapid Rehousing, Diversion, Streets to Home, etc.
  • Knowledge of King County / Seattle housing and funding landscape
  • Demonstrated experience managing a large and diverse staff
  • Ability to engage with and serve the African Diaspora community, including non-English speakers, in a culturally responsive manner
  • Strong organizational and communication skills
  • Strong writing skills; experience managing both narrative and data reporting for funders
  • Ability to handle multiple tasks and demands, establish priorities, manage deadlines, and work effectively in an energetic environment
  • Exceptional time management skills and punctuality
  • Compassionate and effective leadership and management skills
  • Competency in Microsoft Office, especially Excel, Word, and Outlook
  • Bachelor's degree in social work, nonprofit management, or related field OR more than ten years equivalent experience
  • Preferred

  • Master’s degree in social work, nonprofit management, business, public affairs, or related field
  • Experience with Apricot or another case management database
  • Fluency in a language other than English, especially an African language
  • Background in case management, social work, and / or direct social services
  • Experience working directly with landlords and property management companies
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    Director Program • SeaTac, WA, US

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