Veterinary Client Service Representative

Client Service Representative (CSR)

Veterinary Eye Institute (VEI) is the leading veterinarian owned and led network of stand-alone ophthalmology practices. We help our patients receive advanced medical treatments and innovations. We treat things like cataracts, glaucoma, uveitis, ulcers, sudden blindness, and so much more! We are looking for collaborative and driven people to join our clinical team.

The right candidate enjoys working with people and their pets, is caring, friendly, and efficient. Someone who creates a warm and welcoming impression and remains professional and courteous while handling multiple tasks.

We are searching for someone who firmly believes in the quality of care we provide and can communicate this sense of assurance to clients. In addition, understands our services and recommendations and clearly communicates them to clients. The ideal applicant can empathize with clients and remain compassionate and well mannered. Remaining calm and collected in the face of emergency situations.

What you'll do :

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Communicate between clients and staff
• Maintain a neat and clean lobby

Who you are :

Perks and Benefits include :

Come as you are. VEI is an equal opportunity employer. We are also a drug-free organization, therefore employment with VEI is dependent upon the passing of a drug screen and background check. VEI does not accept unsolicited resumes from third-party recruiters.