Data Entry / Customer Service Specialist

Aston Carter • Madison Heights, MI, US

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Job Description

Job Title : Data Entry Specialist

Job Description

We are seeking an Order Entry Specialist to join our team. This role is crucial as we transition to a new computer system, Visual II, and require assistance in uploading customer certifications. This position is temporary, designed to support the project, with the possibility of extending based on project needs or fit for other roles.

Responsibilities

Collect and upload customer certificates into the new computer system, Visual II.
Manage a substantial backlog, potentially processing thousands of certificates.
Communicate effectively with customer contacts to retrieve necessary information, even if it requires persistence.
Scan and upload certificates accurately into the system.
Handle multiple email chains simultaneously, ensuring timely and professional communication.

Essential Skills

Minimum of 1+ year experience in an office setting, customer service or data entry role

ERP experience is preferred

Strong computer skills, including proficiency in Microsoft Office Suite and Outlook.

Excellent communication skills.

Customer service experience.

Experience with a manufacturing company.

Additional Skills & Qualifications

Data entry and order processing skills.

Professionalism and strong customer service orientation.

Ability to handle multiple tasks and email chains efficiently.

Pay and Benefits

The pay range for this position is $21.00 - $22.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Madison Heights,MI.

Application Deadline

This position is anticipated to close on Oct 20, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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Data Specialist • Madison Heights, MI, US