Production Manager

Job Description

Job Description

Salary : 120,000-130,000

What were about :

Southern Outdoor Restoration was founded in 2012 on the thesis that property services can be delivered at scale AND maintain a personalized service experience through the injection of professionalism and technology (in an industry that had lacked in those two areas historically). Today, we've been affirmed that our thesis was correct. Our team views itself as a technology company that just happens to be in the pressure washing and exterior cleaning business. Our clients are proud to be part of our exciting story of revolutionizing an industry and creating amazing jobs and careers.

What we do :

We provide the following recurring and ad hoc exterior cleaning services :

• Pressure Washing
• Gutter Cleaning
• Window Cleaning
• Dryer vent Cleaning
• Other Specialty Services (sand blasting, graffiti removal, glass restoration)

To the following four main client verticals :

MISSION, VISION, VALUES

Mission : To deliver compelling value in property services through professionalism, innovation, and technology.

Vision : To elevate expectations in the property services industry for the ways people are empowered and projects are experienced.

Core Values : Invest in our team.

We treat our team with dignity and respect.

Execute with discipline.

We say what were going to do, we do it, and we tell you that its done.

Pursue contact improvement.

We strive to be consultative experts in our field and leaders in our industry.

Do the right thing.

We are honest, ethical, and worthy of trust.

The Position & Opportunity

Southern Outdoor Restoration, a well-established and fast-growing services company, is seeking a results-driven Production Manager to provide leadership and oversight of all aspects of its Raleigh market operations. This role is responsible for fulfillment, quality of work, and the efficient performance of the operations team. As a key leader, the Production Manager will mentor, train, and evaluate staff, ensure consistent adherence to operational protocols, and collaborate on recruiting, hiring, and technician development. They will also lead critical team touchpoints, including weekly technician meetings, safety huddles, and operations management sessions, fostering a culture of pride, accountability, teamwork, and continuous improvement.

Beyond daily oversight, the Production Manager will manage subcontractor relationships, oversee incident reporting, and drive key performance metrics to ensure operational excellence. They will also take ownership of projects that strengthen the customer experience and improve transparency from innovating job documentation processes to implementing reporting systems and managing on-call rotations. This is a high-impact opportunity for a motivated leader to shape the future growth of SORs Raleigh market while ensuring superior service, operational efficiency, and team success.

As of today, Southern Outdoor Restoration is successful and growing, operating out of two locations in Raleigh, NC as well as a separate division operating in Charlotte NC. This Raleigh Production Manager position is a critical, tip of the spear position, for the company. A successful candidate will have extensive prior experience within the home / property services vertical, or a closely adjacent industry. Above all else, a successful candidate will embrace the core values, mission, and vision of the company that have put SOR on its current successful trajectory.

Key Position Responsibilities

People :

Weekly technician meetings

Monthly Technician Scorecards

Projects :

Appropriate technician skill level, equipment, chemicals, time, scope detail, and special considerations

Professional Experience | Qualifications

Required Skills / Abilities :

Preferred Skills / Abilities :

Physical Requirements :

Schedule Requirements / Attendance and punctuality specifications :

Education & Experience :

Bachelors or Masters Degree in business administration plus 5 years experience or

Compensation & Benefits :

Salary, paid weekly

Full-time, MF 7 : 15AM start most days, 100% in-person.After hours or weekend work required at times due to urgency of business needs.

SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S.; we do not sponsor visas. SOR uses e-Verify and may request voluntary demographic data for EEO reporting.