ACD Content Design (AI) Job at Orca Pacific : A Monks Company in San Francisco

Overview As an ACD of Content Design, you'll help lead the content strategy of an LLM-powered product for one of the world's biggest tech companies. You’ll work directly with experienced product managers, engineers, UX designers, UX researchers, and other stakeholders. The ideal candidate is resourceful, managerial, curious, flexible, collaborative, can lead content verticals, asks the right questions, and delights in the fine details of their craft.

Responsibilities Create the content strategy for LLM-generated content and use that strategy to evaluate output quality.

Work with engineers to build LLM prompts that leverage the defined content strategy.

Create high-quality training data used for LLM fine-tuning.

Establish and articulate AI content design best practices to stakeholders.

Manage, plan, and write content for both AI interactions and product microcopy.

Manage junior content designers and provide oversight on content quality.

About You A minimum of 5-7 years of experience as a UX Writer with some experience in AI content design.

Experience managing junior content designers and / or technical writers.

A bachelor's degree in a writing-centric field such as English, communications, or journalism.

A stellar portfolio that shows creative range and experience with tech clients.

The ability to own and manage projects from concept through execution.

Confidence in setting content direction and defining scope.

Benefits Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA

Generous PTO and 15 company-wide holidays

401k with company contribution

Paid parental leave

Work-life balance with an emphasis on personal well-being

Career growth in a disruptor space & entrepreneurial opportunities within the Monks network

A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more

Authentic commitment to DEI efforts and sustainable growth

Salary and Pay Base pay range : $125,000.00 / yr - $140,000.00 / yr

Salary Range : $125,000—$140,000 USD

About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. It provides a broad range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Monks emphasizes AI-driven content production and scalable experiences, powered by diverse digital talent.

We are an equal-opportunity employer committed to building a respectful and empowering work environment. We welcome qualified applicants from all backgrounds who are excited to contribute to our mission.

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