Customer Service Representative

Immediately hiring Full Time Customer Service Representatives at AMTI!

Are you passionate about helping people? Do you want to be part of a team that provides essential services and makes a genuine impact every single day? At AMTI , our Customer Service Representatives are at the heart of what we do. They are the voice of our company, delivering critical services and creating exceptional outcomes for our clients and the many people who depend on them.

In this role, you won't be a cold caller or a hard-sales representative. You will be a problem solver, a professional, and a helpful resource. This is an inbound-only call center , which means you will be dedicated to answering incoming calls and assisting callers with their needs.

What You'll Do

If you're an early riser and thrive in a fast-paced environment, this is the perfect opportunity for you. The scheduled shift starts at 5 a.m. , so we're looking for an "early bird" who is ready to hit the ground running. We handle a high volume of calls, and you will often be working on back-to-back calls. For you, this means an exciting, busy day where time flies by and every call presents a new opportunity to make a positive impact.

As a member of our team, you will be responsible for :

Professionally handling incoming calls with a warm and friendly demeanor.

Greeting callers and providing or requesting necessary information.

Transferring calls or taking detailed messages as needed.

You will work with our state-of-the-art call processing system and receive comprehensive training on all the tools you'll need to succeed. Your excellent communication skills and a focus on customer service will be essential in creating positive experiences for every person you assist. Your punctuality and dependability are also crucial, as they are key to the success of our clients.

What We're Looking For

While customer service experience is a plus, it is not required. We are looking for individuals who are reliable, eager to learn, and genuinely enjoy helping others. We provide all the training you will need to thrive in this role.

This is an in-office position, so you'll be part of a supportive and collaborative work environment where your contributions are truly valued.

If you are ready to make a difference and join a team that values your commitment and compassion, we encourage you to apply.

To be successful in this role, you must have :

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Great attendance
• The ability to type 35 words per minute or more

Our benefits for Full Time Employees include :

Compensation : $16 / Hour

Shifts Offered :

Training will last approximately one week. On your second week, you will move to your new set schedule.

AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity - Apply Today!

Job Posted by ApplicantPro