Servers

Job Description

Job Description

Description :

Howell's kitchen & bar is Looking for an Experienced Server to Join our Team!

We’re an eclectic American tavern serving up modern takes on the classics you know and love in the Underhills Neighborhood of Atlanta. Craftsmanship and service are at the heart of our bar and scratch kitchen - come in for food, drinks, bocce ball, and a spacious patio!

The ideal candidate is someone who is a hard worker, a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for - helpful, kind, fun to be around, and guest-obsessed. Having a great knowledge of beer, liquor, wine, and cocktails is necessary. A minimum of two years of high-volume serving experience is preferred. We work hard, we’re there for one another and we take care of our guests. We strive daily to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you’re looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you.

Looking for Lunch and Dinner Shift Availability

Weekends are a Must!

Job Responsibilities (include but not limited to) :

• Set dining area for service; condiments, candles, napkins, service plates and utensils, per restaurant standards.
• Follow sanitation, safety, and the company’s Alcohol Awareness policy.
• Keep an eye on patron intoxication levels and respond appropriately
• Following the 10 Steps of Customer Service.
• Follow first-time guest procedures.
• Greet tables promptly
• Memorize the menu for on-demand recitation and questions about ingredients. Answer questions about menu items
• Gracefully suggest / upsell additional menu items, such as cocktails, specials, and desserts.
• Accurately take customer orders and relay them to the kitchen staff. Communicate with kitchen staff to ensure timely delivery of food.
• Serve food and drinks to guests in a timely and professional manner
• Check on guests throughout their meal to ensure satisfaction. Prebus as needed.
• Handle cash and credit card transactions accurately. Follow the company's cash handling policies.
• Closeout all checks at the end of every shift
• Maintain a clean and organized dining area, server stations, and drink stations.
• Offer special assistance to patrons with specific needs, such as highchairs for children
• Operate the drink fountain and coffee station. Pick up bar orders from designated areas.
• Use the POS system accurately
• Perform side work and side duties as assigned
• Prebus
• Properly open and pour wine at the tableside
• Thank guests for dining with you and invite patrons to return
• Perform daily / weekly / monthly cleaning tasks as needed or directed by the manager.
• Adhere to grooming and appearance standards consistently - follow the Dress Code.
• Promptly address customer service issues and refer to management when necessary

Requirements :