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Care Coordination Manager

Care Coordination Manager

VirtualVocationsAlbuquerque, New Mexico, United States
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A company is looking for a Manager, Care Coordination.

Key Responsibilities

Manage and develop a team of Care Coordinators in a remote call center environment

Oversee daily call center operations and drive operational excellence

Ensure high standards of patient-centered care and manage escalated patient issues

Required Qualifications

Bachelor's Degree or higher (or equivalent experience)

Minimum of 5 years of experience in patient support, care coordination, or healthcare operations

2+ years of supervisory experience

Strong understanding of call center operations and technology preferred

Proficiency in electronic health records (EHR) systems and related software

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Manager Care Coordination • Albuquerque, New Mexico, United States

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