Banquet Captain 2025

St Ives Country Club is seeking a Banquet Captain to oversee events (including weekend events), handle and delegate set-up and breakdown of function rooms, and take care of the customer in a timely, courteous, efficient and customized manner.

This is a non-exempt role (eligible for overtime).

PRIMARY JOB RESPONSIBILITIES :

• Oversee events held at the Club.
• Set-up and break down all function rooms.  Act as the contact person for the Member / Guest.    Hold pre-shift meeting reviewing BEO with staff.
• Coordinate customer experience with the kitchen (sous chef).  Open bottled wine for customers.  Bus and set tables, as needed.  Perform buffet set up (if necessary) and breakdown.  Communicate with support crew and management.  Supervise banquet functions to ensure they run smoothly and efficiently.  Ensure compliance with all departmental and company policies.
• Maintain complete knowledge of service requirements for functions  Organize all assigned functions and complete preparation work in accordance with departmental standards  Check storage areas for proper supplies, organization and cleanliness  Complete requisition for additional supplies needed.
• Instruct designated employees to rectify any cleanliness deficiencies  Inspect the scheduled function area / room for cleanliness, working condition and proper furniture / equipment set up.
• Rectify any deficiencies with appropriate department(s)  Ensure that assigned employees have reported to work and report on any absent or tardy employees Coordinate breaks for assigned employees  Assign stations and side work to Servers in accordance with departmental procedures Communicate additions or changes to the assignments as they arise throughout the shift Identify situations which compromise the department’s standards and delegate these tasks All other duties as assigned.

WORK ENVIRONMENT :

MINIMUM QUALIFICATIONS :

IMPORTANT :