RN Case Manager

Job Description

Job Description

About Us :

Partnership Health Center (PHC) is an outpatient healthcare facility for employees and dependents covered under employer health plans. PHC offers a wide range of services, including primary and preventive care, behavioral health, physical therapy, pharmacy, and more.

Position Summary :

The RN Care Coordinator plays a vital role in facilitating care for high-risk or chronically ill patients. Working in collaboration with patients, caregivers, providers, and community partners, the Care Coordinator ensures effective care planning, communication, and follow-up across the healthcare continuum.

This is a rewarding and dynamic position for an experienced RN who thrives in a collaborative environment and is passionate about improving patient outcomes. This position offers very flexible hours with no nights, weekends, or holiday shifts, while still providing full-time hours

Primary Responsibilities :

Coordinate care for 10–15 patients per day through a mix of :

F ace-to-face visits

Telephonic outreach

Collaboration with treating providers

Documentation review, analysis, and care planning

Conduct extended patient engagements (30–45 minutes each) for approximately half the workday

Provide ongoing follow-up via secure email, phone calls, text messages, and other communications with :

Patients and caregivers

Primary and specialty care providers

Community organizations and social services

Serve as a liaison between patients and the healthcare system to support care transitions and reduce barriers to care

Document all encounters, follow-ups, and care plans accurately in the electronic health record (EHR)

Assist with clinical duties as needed (e.g., vitals, vaccine administration, PPD readings)

Qualifications :

Education & Licensure :

Registered Nurse (RN), licensed in the State of New Jersey (required)

Graduate of an accredited nursing program

Educational background in Nursing, Public Health, Behavioral Science, etc. (preferred)

Required Experience :

Clinical experience in one or more of the following settings (but not limited to) :

Hospital

Ambulatory or primary care

Post-acute care

Health plan or benefits management

Disease management or care coordination

Desired Skills & Competencies :

Highly organized with strong verbal and written communication skills

Demonstrated ability to work independently and as part of a team

Strong decision-making, critical thinking, and problem-solving skills

Comfortable engaging with diverse patient populations and interdisciplinary teams

Ability to work with programs such as Microsoft Office (Word, Excel, PowerPoint, Access) and EHR systems

Maintains confidentiality in accordance with HIPAA and other regulatory guidelines

Professional, reliable, and compassionate