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Business Applications Manager - Sales and Mktg

Business Applications Manager - Sales and Mktg

LEE KUM KEELa Puente, CA, US
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Job Description

Job Description

Add Flavor to Your Career and Life – Explore New Opportunities at Lee Kum Kee!

Ready to bring fresh energy to your career? At Lee Kum Kee, we’re committed to your growth, offering a place where creativity and innovation thrive. If you're eager to make an impact and advance your career, apply today and start adding flavor to your professional life!

ABOUT THE COMPANY

Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide. With more than 300 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen. Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients. Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards.

Lee Kum Kee (USA) Inc., a division of Lee Kum Kee International Holdings Ltd., has its headquarters and manufacturing facilities in Southern California with more than 500 employees (Americas Zone Region). We are looking for the best and brightest talents to join our company and work together to bring the next level of success!

POSITION SUMMARY

Lead team to implement projects and provide on-going support of business digital application for Sales and Marketing Functions

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership and Team Management

  • Lead and manage a team of IT professionals, including IT consultants, analysts, and project management staff.
  • Foster a collaborative and high-performance team culture.
  • Provide mentorship and growth opportunities for team members.

IT Planning and Execution

  • Support business to formulate IT strategy for sales and marketing solutions in alignment with business goals.
  • Identify and prioritize initiatives to enhance sales and marketing capabilities through technology.
  • Manage the team resource plan to support the system implementation plan.
  • Support the sale & marketing team in selecting the right software vendor at a reasonable price.
  • Oversee the implementation of new systems and enhancements to existing systems.

    • Stakeholder Management

  • Collaborate with sales and marketing stakeholders in different regions to understand business needs and convert them into appropriate IT solutions.
  • Ensure effective communication and alignment between IT and business stakeholders.
  • Manage business expectations and deliver high-quality solutions during project execution.

    • Project Management

  • Lead and manage project preparation work from implementation vendor selection (including bidding) to project kick-off.
  • Lead and manage IT projects related to sales and marketing solutions from inception to completion.
  • Develop project plans, allocate resources, and monitor project progress.
  • Manage internal project resources or vendor resources during project execution.
  • Ensure projects are delivered on time, within scope, and within budget.

    • System Development and Support

  • Oversee the design, development, and maintenance of sales and marketing systems, including sales digital solutions (such as SFA, CRM), marketing digital solutions and corresponding interface with SAP and other systems.
  • Ensure systems are reliable, scalable, and secure.
  • Provide technical guidance and support to the team and business users.

    • Continuous Improvement

  • Set up a system maintenance plan and process to ensure issues reported by users are resolved on time.
  • Identify opportunities for process improvement and increased efficiency.
  • Stay current with industry trends and emerging technologies in the sales and marketing area.
  • Implement best practices and innovative solutions to enhance sales and marketing operations.

    • COMPETENCIES

  • Problem Solving
  • Action Oriented
  • Planning & Organizing
  • Customer Focus
  • Self-Development

    • QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    REQUIRED EDUCATION, SKILLS and EXPERIENCES

  • Bachelor’s degree in IT, Information Systems, Business Administration, or a related field. Master’s degree is a plus.
  • Project Management Professional (PMP), Relevant IT certifications (e.g., ITIL, Hybris, Salesforce) and / or S / 4 HANA SD module PA Certification is a plus.
  • Minimum of 7 years’ experience in Digital / IT, with at least 4 years of solid experience in implementing and maintaining sales digital solutions (such as SFA, CRM) and marketing digital solutions, with a proven track record.
  • Minimum of 2 years’ team management experience.
  • Work experience in a mid to large-sized global company.
  • Experience in implementing or supporting SAP S / 4 HANA is an advantage.
  • In-depth knowledge of sales and marketing processes and technologies, particularly in sales digital solutions (such as SFA, CRM) and marketing digital solutions.
  • Strong leadership and team management skills with a minimum of 3 years’ experience.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with business stakeholders.
  • Strong analytical and problem-solving skills.
  • Proficiency in project management tools and methodologies.
  • Knowledge of sales digital solutions (such as SFA, CRM), marketing automation, and other relevant technologies.
  • Experience with SAP S / 4 HANA is an advantage.
  • Vendor management skills, including managing solution vendors and implementation vendors.
  • Strong teamwork ability.

    • LANGUAGE SKILLS

  • The individual must possess excellent written and verbal communication and presentation skills in English.
  • Bilingual in Chinese (Cantonese and Putonghua).

    • MATHEMATICAL SKILLS

  • The individual must apply fractions, percentages, ratios, and proportions to practical situations.

    • PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand, sit, kneel, and walk when performing this job.
  • Occasional lifting and / or moving up to 50 pounds may be necessary (e.g. moving products, supplies, materials or samples).

    • WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The position is often in a typical office setting.
  • The noise level in the work environment is usually light and moderate.

    • It is Lee Kum Kee’s policy to seek and employ the most qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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