Platoon Content Operations Product / Project Manager

Platoon Content Operations Product / Project Manager

Platoon is an Artist Services company that provides tools and services to the most exceptional, emerging music talent. The company is best known for helping to launch the careers of artists such as Billie Eilish, Victoria Mont and Ayra Starr.

Description

We are seeking a tenured and flexible Product / Project Manager to drive a series of enhancements to our content operation. The role will require plenty of forward-thinking, but also someone hands-on enough to get things done. This role is a unique opportunity to help Platoon's efforts in a fast-evolving, critical area. It will also introduce you to a range of interesting people. For this reason you will need the ability to connect and collaborate with technical and non-technical stakeholders alike...and to stay aligned on a long term plan for Platoon's content operation. Projects will include, but are not limited to; enterprise-level system enhancements, new content workflows, and the scaling of artist support processes. Where possible, this role will utilize Apple-approved new technologies to deliver exceptional quality at scale. Success will require an entrepreneurial mindset to deliver value when opportunities arise, and project management rigor to establish a roadmap for a scaled and stable operation.

Responsibilities

Work with Business, Product, Operations, Legal and Finance stakeholders to articulate current and future needs for Platoon artists, as they relate to content operations and supply chain. Scope, gather requirements and identify risks / impacts. Work with Operations and Product teams to hone and prioritize BRDs and OKRs. Ensure effective communication between Platoon, and technical 3rd parties. Oversee project tracking, milestones and actions required to maintain momentum on key projects. Manage check-ins with internal stakeholders and technical 3rd parties Articulate objectives and requirements so all parties are clear regarding the goals and plan. Ensure features meet business expectations before going live. Oversee UAT completion and feedback. Deliver perfect rollouts, including team trainings, documentation and artist communication(s). Provide executive updates to Operations and Platoon leadership.

Minimum Qualifications

8+ years Enterprise-level project or product management experience at labels, distributors and / or label / artist services companies Specialist knowledge of DSP delivery requirements, including Apple Music, Spotify and Youtube. Specialist knowledge of Apple Music XML and DDEX specifications. Experience documenting process flows, workflows and systems. Analytical, with demonstrable critical thinking, and an ability to cut through noise to find fast, workable solutions. Proven experience applying new technologies to improve processes and experiences. Excellent written / verbal communication skills. Bachelors Degree or equivalent.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $153,000 and $293,500, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including : Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Equal Opportunity

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.