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Medical Front Desk
Medical Front DeskCOR Medical Centers of West Broward • Sunrise, FL, US
Medical Front Desk

Medical Front Desk

COR Medical Centers of West Broward • Sunrise, FL, US
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Job Description

Job Description

  • Job Title : Medical Front Desk Receptionist
  • Location :
  • COR Medical Centers of West Broward
  • Job Type :
  • Full-time
  • Reports To :
  • Office Manager
  • Job Summary :

The Medical Front Desk Receptionist is the first point of contact for patients in our healthcare facility. This role is essential in creating a welcoming environment and ensuring a smooth patient experience. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a commitment to providing outstanding patient care.

  • Key Responsibilities :
  • Patient Interaction :
  • Greet patients and visitors warmly, providing a welcoming atmosphere. Respond to inquiries and assist with scheduling appointments and follow-ups.
  • Patient Registration :
  • Collect and verify patient information, including insurance details, and assist with completing necessary paperwork and forms.
  • Appointment Management :
  • Schedule patient appointments, manage the provider’s calendar, and ensure optimal patient flow. Confirm upcoming appointments and notify patients of any changes.
  • Communication :
  • Answer phone calls in a courteous manner, redirect calls as needed, and handle patient concerns or inquiries effectively.
  • Record Keeping :
  • Maintain accurate and up-to-date patient records, ensuring all information is entered into the electronic health record (EHR) system securely and efficiently.
  • Insurance Verification :
  • Verify patient insurance eligibility and benefits for personal injury patients.
  • Billing Coordination :
  • Assist with billing inquiries and direct patients to the billing department for further questions or issues.
  • Office Operations :
  • Perform general administrative tasks, including filing, faxing, and managing office supplies. Ensure the front desk and waiting area are clean and organized.
  • Collaboration :
  • Work closely with healthcare providers and other staff members to coordinate patient care and ensure an efficient office workflow.
  • Qualifications :
  • High school diploma or equivalent; additional certification in medical administration or related field is a plus.
  • Proven experience as a medical receptionist or in a similar role within a healthcare setting.
  • Strong knowledge of medical terminology and familiarity with insurance processes is an advantage.
  • Proficient in using office equipment and various software applications, including electronic health records (EHR).
  • Excellent verbal and written communication skills.
  • Strong organizational skills and the ability to multi-task in a busy environment.
  • Bilingual
  • Working Conditions :
  • Fast-paced medical office environment.
  • May require occasional overtime, especially during peak hours.

    • COR Medical Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Medical Front Desk • Sunrise, FL, US

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