Outbound BDC Call Center Representative

Now Hiring : Outbound BDC Call Center Representative

Location : Nelson Nissan - Broken Arrow.

Employment Type : Full-Time

Compensation : $20 / hour

The Business Development Center (BDC) is seeking a highly motivated and professional outbound Call Center Representative to join our team.

This role is focused on engaging past and potential customers through outbound communications in order to generate appointments, promote services, and support overall business growth.

Position Overview :

The ideal candidate will be comfortable making a high volume of outbound calls daily, following up on previous interactions, and identifying opportunities to re-engage customers.

Strong communication skills, attention to detail, and a results-driven mindset are essential to succeed in this role.

Key Responsibilities :

• Conduct outbound calls to previous and prospective customers in a timely and professional manner
• Promote services, schedule appointments, and encourage continued engagement
• Maintain accurate and up-to-date records in the CRM system
• Follow established call scripts and compliance protocols
• Collaborate closely with internal sales and service departments to optimize customer experience
• Meet or exceed daily, weekly, and monthly performance targets

Qualifications :

What We Offer :

About Us :

Nelson Automotive Group is currently operating out of Oklahoma and Tennessee.

We are a Company with a vision of creating an unparalleled business culture and consumer experience.

Our founder, Robert Nelson, originally established Nelson Auto Group in Broken Arrow, Oklahoma in 1989 as a company built on faith in Christ and high standards of customer service.

Here at Nelson Auto Group, we have four core values that shape everything we do : trust in God, attitude of excellence, character, and loyalty.

These values translate to the belief that our customers and employees are like family and have a part to play in the vision.

Therefore, we desire to hire and train a committed team of employees that lead the way in expressing our vision and making good on our promise that “We’ll Make a Believer Out of You.”

Nelson Auto Group is an Equal Opportunity Employer.