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LEARNING CENTER SPECIALIST

LEARNING CENTER SPECIALIST

Union Rescue MissionLos Angeles, CA, US
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Description

COMPANY DESCRIPTION : Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.

POSITION SUMMARY : The Learning Center Specialist is responsible for overseeing the operations and use of Learning Center facilities to support the educational and transformational goals of Union Rescue Mission (URM) guests and program participants. This role ensures the effective planning, coordination, and delivery of programs in collaboration with Life Transformation and Emergency Services teams. The coordinator serves as a key client-provider facing liaison, helping align educational services with the overall mission and outcomes of URM.

CORE WORK PRINCIPLE : Colossians 3 : 23 is the foundation of URM's standard for employment, "Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people". The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.

ESSENTIAL FUNCTIONS :

  • Oversee and evaluate daily operations during Learning Center hours, including classes and special events.
  • Provide support and guidance to individuals with varying levels of computer, reading, and general learning literacy.
  • Maintain respectful and effective communication with both internal teams and external partners and fostering strong interdepartmental collaboration to maximize the impact of each Learning Center.
  • Cultivate relationships with local service providers to expand educational and employment opportunities for URM guests.
  • Specialize in educational program tracts and site relationships, frequenting school and trade programs in support of effective after program care and support.
  • Participate in relevant meetings and prepare and present case notes, student progress reports, and attendance updates.
  • Lead and align program objectives to general educational sessions, external partnerships, and volunteer tutors.
  • Motivate guest enrollment and consistent attendance with partnering entities including but not limited to, adult schools, job training programs, trade programs, and other educational services.
  • Assist in the planning, organization, and delivery of curriculum, assessments, standardized tests, and surveys.
  • Facilitate learning sessions or classes, as needed.
  • Conducts other tasks and projects assigned by the Learning Center Director.
  • Commitment to URM mission, vision, and core values.
  • Encourage guests in their faith and growth in Jesus Christ.

PHYSICAL DEMANDS : In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job.

  • Required manual dexterity for occasional reaching and lifting of small objects, and operating office equipment.
  • Regular movement includes standing, walking, and sitting.
  • Ability to lift curricular materials, books, devices, and other equipment, as needed.
  • Must be able to lift at least 25lbs.
  • Travel, as required.
  • WORK ENVIRONMENT : In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

  • Indoor classrooms, office setting, and occasional off-site activities.
  • This position predominantly works indoors in a high traffic office setting.
  • Noise levels are considered low to moderate, with regular interruptions and inquiries.
  • Occasional same day work between site locations, partner sites, and program functions.
  • Requirements

    EXPERIENCE, EDUCATION AND LICENSURES :

  • High school diploma or equivalent required.
  • Associate or bachelor's degree, preferred.
  • Minimum of 2 years of experience working in an educational setting, required.
  • Minimum of 1 year of experience in counseling, mentorship, or recovery-related work, preferred.
  • Minimum 3 years of directly related job experience may be considered in place of formal education, subject to review.
  • Must have reliable transportation and a valid California Driver's License.
  • Must meet eligibility requirements to be added to URM's auto insurance.
  • Bilingual skills in English and Spanish, a plus.
  • KNOWLEDGE, SKILLS AND ABILITIES :

  • Strong communication skills across written, verbal, online, and virtual platforms.
  • Proficient in office productivity tools such as Microsoft 365 and Google Workspace.
  • Demonstrated ability to monitor, engage, and motivate learners in various educational activities.
  • Skilled in proactive, concise, and persuasive collaboration within and across teams.
  • Comfortable interacting with individuals at all organizational levels and from diverse cultural backgrounds.
  • Capable of working both independently and as part of a team, including taking on leadership roles for projects.
  • Flexible and adaptable in response to organizational and environmental changes.
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    Learning Specialist • Los Angeles, CA, US

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