As a Sales Consultant for Moynat, Harrods, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
KEY RESPONSIBILITIES :
Brand Ambassador
- Excite and install passion and pride for the brand
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
- Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines
General Store VM / Client Management
Reflect the visual merchandising guidelines promoting the brand imageEnhance customer service standards in store to ensure the best client journeySales / Business Monitoring
Welcome all clients to ensure they feel comfortable in the environment and educate them about the brandBuild and maintain a relationship with themIntroduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targetsProcess the sale in a confident and professional mannerGather the client's CRM details to enlarge your client bookDrive your product knowledge by keeping up to date with fashion trendsUpdate yourself on all product lines through researchEnsure all Company policies and procedures are attendedSupport control and management of stockJob responsibilities
PROFILE & EXPERIENCE :
A minimum of 2 years' experience in sales in a luxury, high fashion environmentExperience in selling RTW / LGPassion for fashion and salesA commitment to achieving and exceeding targets whilst focusing on the client's needs and experienceExcellent personal presentation – a Moynat Brand AmbassadorUnderstanding of Retail KPIsA fluent level in English is essential and additional languages are an advantagePERKS & BENEFITS
Competitive salary and bonus structureGlobal mobility programme with worldwide opportunitiesCrafting Dreams Starts With Yours
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