Job Description
Job Description
Hot and Cold Technician - Alexandria, VA
Tech 24 is a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to coast.
The Commercial Foodservice Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen equipment. To be a successful Commercial Foodservice Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.
Responsibilities of a Hot and Cold Technician :
- Troubleshoots and repairs cold side commercial kitchen equipment : Including but not limited to Walk-ins, reach-ins, ice machines and freezers.
- Troubleshoots and repairs hot side commercial kitchen equipment : Fryers, grills, flattops, ovens and salamanders.
- Inspects the commercial kitchen equipment and their related components to ensure safe operation.
- Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
- Completes service tickets according to procedures.
- Tracks truck stock to ensure needed parts are stocked on vehicle.
- Sustains service vehicle, tools, and uniforms to Tech24 standards.
- Sets a positive example for less experienced and / or new technicians by being a Company advocate.
- Follows all company policies and procedures, particularly regarding safety.
Qualifications of a Hot and Cold Technician :
Valid driver's license and acceptable driving record3-5 years of related experienceSuperb customer service skillsDependable and able to work independentlyStandard computer skillsOwn industry’s standard hand toolsAbility to travel extensively within the regionAbility to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)Mechanically inclined with a hunger to learn new techniques and approachesPrevious experience as a commercial technicianBenefits Include of a Hot and Cold Technician :
On demand training and full trouble shooting support.Company sponsored and manufacturer’s trainingCompany uniforms, phone, vehicle, and gas cardMedical, vision, and dental insurance and short-term disability plansCompany paid long term disability and life insurancePaid time off and paid holidays401(k) retirement savings plan with Company match and immediate vestingTech24 is an Equal Opportunity Employer – M / F / Veteran / Disability / Sexual Orientation / Gender Identity