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Field Service Engineer - CA, OR
Field Service Engineer - CA, ORAtlas Copco • Eugene, OR, US
Field Service Engineer - CA, OR

Field Service Engineer - CA, OR

Atlas Copco • Eugene, OR, US
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Overview

Your role as a Field Service Engineer is to provide expert repair services for our technology solutions, delivering customer satisfaction and upholding safety standards. You are committed to ensuring the performance and longevity of customers' technology through your expertise, supporting operational success and advancement in industries relying on these technologies.

Responsibilities

  • Report into the Operations Manager.
  • Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems; diagnose issues to prevent equipment downtime.
  • Perform installations, ensure safety compliance, and document activities.
  • Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Qualifications

  • 2–4 years of experience in a similar role.
  • General understanding of mechanical processes.
  • Understanding of how tool / product patterns operate and the principles they follow.
  • Proficiency with diagnostic tools and software to identify and troubleshoot issues within (vacuum) systems.
  • Strong electrical and mechanical engineering fundamentals to repair components such as motors, seals, and control systems; able to perform routine and preventive maintenance (e.g., oil changes, filter replacements, system calibrations).
  • Excellent communication and interpersonal skills; customer-oriented.
  • Safety awareness and adherence to safety protocols.
  • Location and Travel

    Based at our customer center in Niagara Falls, NY. You will join a dynamic field service team, work remotely, and travel to visit customers within your designated area (California / Oregon). The expected salary range for this location is $35–$40 / hr.

    Benefits and Company Information

    We offer a culture of trust and accountability, lifelong learning and career growth, innovation powered by people, comprehensive compensation and benefits, and focus on health and well-being. Edwards is a global leader in vacuum and abatement systems and an Equal Opportunity Employer.

    Note

    Edwards is a division of Atlas Copco. For more information about Edwards, visit our website.

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