Attorney Relations State Docket CSR

Love's Travel StopsOklahoma City, OK, US

job_description.job_card.1_day_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

serp_jobs.job_card.part_time

job_description.job_card.job_description

Join to apply for the Attorney Relations State Docket CSR role at Love's Travel Stops

4 days ago Be among the first 25 applicants

Join to apply for the Attorney Relations State Docket CSR role at Love's Travel Stops

TVC Pro-Driver is a member of the Love's Family of Companies and is a commercial driver's license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.

Benefits :

Fuel Your Growth with Love's - company funded tuition assistance program
Paid Time Off
Flexible Scheduling
401(k) – 100% Match up to 5%
Medical / Dental / Vision Insurance after 30 days
Competitive Pay
Career Development
Hiring Immediately

Welcome to Love's / TVC Pro-Driver : The Attorney Relations Customer Service Representative will be responsible for maintaining docket of cases weekly and obtaining updates on those cases in a timely manner. Making sure attorneys are performing to standard.

Job Functions

Includes duties that the employee must be able to perform, either unaided or with the assistance of a "reasonable accommodation."

To provide the best possible customer service for members, attorneys, and associates through inbound and outbound phone calls

To obtain specific information from a court or attorney regarding a traffic citation and input that information into the computer system

To recognize any case that may need specific actions to be taken and properly notifying Supervisor / Manager

To precisely input any information given by courts or attorneys into the computer system

To properly complete various forms of paperwork needed to handle the case in the best possible manner

To zero out docket weekly

To perform other duties as assigned by team lead / Supervisor when needed

To arrive on time and stay for the duration of your scheduled shift

To maintain proper records of attendance by correctly using the Paycom system

Report to Supervisor / Manager

Experience And Qualifications

High School Diploma (or GED) required

2 years customer service experience preferred

Must be able to type at least 30 WPM

Must be able to operate a computer, use the internet and be familiar with 10-key

Familiarity with Microsoft Office

Excellent verbal and written (both typed and handwritten) communication

Highly self-motivated and results oriented

Ability to perform in a high-energy, dynamic and team-oriented environment

Strong phone presence and ability to handle a high volume of calls

Skills

Skills and Physical Demands :

Must be able to sit eight hours a day

Must be able to type at a computer for eight hours a day, inputting and updating information

Must be able to hear / speak with a customer via phone

Must be able to review, analyze, and communicate information contained on a computer screen

Remote

This location is subject to work in office at the request of the employer

Monday- Friday from 8-5. Schedule as assigned

Our Culture

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

Job Category : Corporate

Seniority level

Entry level

Employment type

Full-time

Job function

Legal

Industries

Retail

Referrals increase your chances of interviewing at Love's Travel Stops by 2x

Get notified about new Attorney jobs in Oklahoma City, OK

Inbound Customer Service Agent-Bodewell (Remote)

Customer Service Representative - State Farm Agent Team Member

Oklahoma City, OK $40,000.00-$55,000.00 1 month ago

Inbound Customer Service Agent – Consumer Relations (Remote)

Customer Service Representative - Remote, OK

Customer Service Representative - State Farm Agent Team Member

Edmond, OK $42,500.00-$62,500.00 3 months ago

OKLAHOMA only - Work at Home Call Center Representative

Call Center - FNOL Customer Service Rep - Work from home!

Oklahoma, United States $17.00-$20.00 5 months ago

Oklahoma City, OK $12.00-$14.00 5 months ago

Customer Relations Representative - State Farm Agent Team Member

Edmond, OK $25,000.00-$500,000.00 9 months ago

Oklahoma, United States $17.00-$20.00 5 months ago

Healthcare Customer Service Representative

Work at Home Contact Center Agent (Full-Time & Part-Time) (OK)

Appeals and Grievances Specialist (47498)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

serp_jobs.job_alerts.create_a_job

Csr • Oklahoma City, OK, US