Health Information Management Specialist (Remote)

Job Description

Job Description

Who we are :

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.

What you’ll be responsible for :

The Health Information Management Specialist is responsible for creating processes and reports to monitor daily and weekly documentation performance for Behavioral Health clients, sharing with appropriate clinical leaders and clinicians, working with clients to remove obstacles to improve performance. The Specialist helps ensure the highest levels of clinical quality, compliance and appropriate reimbursement by supporting timely and accurate documentation.

What you’ll work on :

• Build documentation tracking processes for each top-20 client to gather and report on documentation timeliness performance and share with appropriate clinical leaders to drive enhanced performance
• Create reporting tools, providing visibility to operations and clinical leaders on documentation performance
• Deliver reports and information to operations and clinical leaders to enable coaching to meet performance standards
• Work with clinical teams, facilities, and providers to ensure compliance of healthcare information management documentation
• Respond to correspondence pertaining to medical records through all designated communication channels
• Manage and maintain database inquiries
• Identify ways to improve and promote quality and monitor own work to ensure quality standards are met.
• Responsible for weekday day-time management of Box Inbox for documentation signatures by clinicians
• Ensure the confidentiality of sensitive patient information by limiting access to the records on an as needed basis
• Perform other duties and responsibilities as required

What you’ll bring to Access TeleCare :

Associate’s degree in business administration or a related field preferred; Bachelor's Degree Preferred

Minimum of 2 years’ experience in healthcare setting

Experience with HIPAA regulations

Comfort navigating within EMR and other documentation management systems

Previous experience developing workflows and processes

Strong knowledge of Excel to quickly create clear and concise reports that clinical leaders can use to communicate with clinicians to improve performance

Knowledge of medical terminology

Ability to maintain confidentiality and adhere to HIPAA regulations

Understanding of state and federal employment regulations

Strong communications skills (written and oral) as well as demonstrated ability to work effectively across departments

Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems

Ability to work effectively under deadlines and self-manage multiple projects simultaneously

Strong analytical, organizational, and time management skills

Flexibility and adaptability in a fast-paced environment

Proven ability to thrive in a high growth, fast-paced organization, and remote based environment

Must be able to remain in a stationary position 50% of the time

Occasional travel for meetings and collaboration

Company perks :

Remote Work

Health Insurance (Medical, Dental, Vision)

Health Savings Account

Flexible Spending (Medical and Dependent Care)

Employer Paid Life and AD&D (Supplemental available)

Paid Vacation and Sick Leave, Wellness Days, and Paid Holidays

About our recruitment process :

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.

Access TeleCare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.