Director, GTM Operations - Business Technology

Overview

Director of GTM Operations - Business Technology. This role leads portfolio management, planning cycles, QBR readiness, strategic process improvements, and program delivery across GTM functions—Sales, Marketing, and Customer Success. You will work with BT leaders to align initiatives with strategic goals and drive scalable growth in a high-growth SaaS environment.

What You’ll Be Doing

• Strategic Planning & Leadership : Lead annual and quarterly planning cycles with GTM, Finance, and cross-functional partners; translate strategy into actionable roadmaps with owners, timelines, and success metrics; develop capacity planning and prioritization frameworks; facilitate executive reviews and QBRs; build dashboards and reports to show portfolio health and business impact; act as a strategic advisor to align BT investments with company goals.
• Portfolio Management & Governance : Manage intake, prioritization, and tracking of GTM-related BT initiatives; implement governance models to ensure transparency and accountability; partner with BT and business leaders to streamline execution and resolve roadblocks.
• Process Optimization & Change Management : Identify and lead end-to-end improvements across GTM processes and workflows; redesign systems to improve scalability and user experience; drive adoption via structured change management practices.
• Program Execution : Lead cross-functional GTM programs using Agile and hybrid methodologies; ensure on-time delivery within scope and tied to business outcomes; manage and grow a high-performing team of Technical Program Managers; foster a culture of ownership and execution; build and maintain a strong talent pipeline.
• Team Leadership & Collaboration : Partner across BT, GTM, EPMO, and Finance to align priorities; mentor and develop a high-performing, innovative team culture; promote continuous improvement and customer-centric delivery practices.

What You’ll Bring To The Role

About Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Equal Opportunity

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

#J-18808-Ljbffr