Senior Program Coordinator - Executive Education Administration - Goizueta Business School

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Senior Program Coordinator

The Goizueta Business School's Executive Education Team is in search of a Senior Program Coordinator to support the delivery of a wide range of non-credit and professional development programs and eventsup to 50+ sessions annually. This role is instrumental in conveying the Goizueta brand through exceptional customer service and meticulous attention to detail, ensuring a positive and memorable experience for all clients. Responsibilities include executing program project plans, preparing materials, and overseeing logistical support during sessions. The position requires extensive collaboration with internal stakeholders such as faculty and departmental teams, as well as engagement with an international audience of business professionals. The Sr. Program Coordinator will also liaise with instructors, university units, external clients, and program participants to ensure seamless program execution.

Event Planning and Logistics :

• Collaborates with staff and clients to support the establishment of event goals and objectives; develops and recommends event operating procedures.
• Creates task assignments to support the overall project plan developed by program leadership.
• Manages event planning timelines assigned by the Director and provides weekly report on status of assigned items to the Director of Operations.
• Identifies non-financial resources needed to execute event.
• Determines fiscal requirements for events, prepares budgetary recommendations, and negotiates terms with vendors to deliver the program within the net contribution margins agreed to in the program plan.
• Manages enrollment registrations through the designated EEE system(s) (Salesforce) for individuals and institutional clients.
• Oversees and facilitates event briefing and coordination of speakers / presenters.
• Provides leadership, direction, and coordination among faculty and speakers during event program / production.
• Serves as the primary participant contact for assigned programs for the duration of the event. Serves as an alternate participant contact for other programs as needed.
• Helps with set-up and program delivery on day-of event.
• Manages all communication to participants for assigned programs. Serves as an alternate for other programs as needed.
• Balances high-quality participant-facing activities along with myriad administrative tasks.
• Update contacts and informational notes from program delivery to help in future improvements.

Service (Internal and External Clients) :

General :

Key Responsibilities :

Minimum Qualifications :

Note : Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.