Product Delivery Manager

Job Description

JOB SUMMARY :

The Project Manager 2 is responsible for all aspects of the project over the entire life (initiate, plan, execute, control, close). Must be familiar with the project scope and objectives, as well as the role and function of each team member, to effectively coordinate the activities. Responsible for assembling project teams, assigning individual responsibilities, identifying appropriate resources needed, providing technical guidance for custom applications to customers, and developing and managing a schedule to ensure timely completion of a project.

Projects typically consist of onboarding state agency websites onto Georgia’s content management system, content quality assessments and consulting, and infrequent larger software development projects including external vendors. The most typical project size is between 200-700 hours of work total.

RESPONSIBILITIES :

• Develops the project charter through review with key stakeholders.
• Confirm project scope, schedule, resources, risks, issues, assumptions, constraints and budget.
• Manages changes to project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.
• Sets expectations in accordance with the project plan to ensure a common understanding and to align the stakeholders and team members.
• Implements approved actions and workarounds required to mitigate project risk events.
• Records customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (planning sessions, brainstorming, focus groups).
• Obtains project charter approval from executive sponsor and business owner
• Follows project management methodology using standards, policies and guidelines set forth by GTA.
• Develops and manages project plan using standardized software.
• Obtains approval from the business owner in order to formalize the project management approach; and define the scope of the project based on the business need to meet the project expectation.
• Conducts project meetings; makes presentations to executive level participants.
• Advises supervision of issues affecting project status and offers solutions to solve issues.
• Captures lessons learned and process improvement documentation throughout project.
• Formalizes final acceptance for the project from the business owner / executive sponsor by ensuring that the delivered end-product and services comply with the agreed deliverables list, agreed scope, and any organizational procedures in order to close contractual obligations.
• Provides high-level technical guidance for a Drupal-based content management system and other products offered by the Office of Digital Services & Solutions.
• Performs all other duties as assigned.

CORE COMPETENCIES :

Requirements

Skill

Required / Desired

Amount

of Experience

Project management of website development

Required

Years

Proficient with Agile project management methodology

Required

Years

Experience working with project management digital applications.

Required

Years

Experience with Atlassian products including Jira and Confluence for project tracking and documentation.

Required

Years

Working knowledge of Microsoft Office including MS Project.

Required

Years

Evaluating risk and defining appropriate risk management strategies for projects.

Required

Years

Excellent oral and written communication skills are required. Must possess strong problem solving and conflict resolution abilities.

Required

Years

Experience with vendor management.

Required

Years

Project Management Professional (PMP) or PRINCE2

Desired

Experience working with websites with the State of Georgia or another state.

Desired

Requirements

Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support Help desk Novice (1-3 Years) No Skills Others Communication skills both verbal and written Novice (1-3 Years) No