Account Manager - Commercial Landscaping

ABOUT GRANITE HILLS GROUP

Granite Hills Group is a premier commercial landscape services provider, known for delivering dependable, high-quality results across the Southeast and Mid-Atlantic. Rooted in a people-first culture, we empower our leaders to inspire and develop their teams, driving growth and success together. As we continue to expand, we're looking for passionate, visionary leaders who want to make a lasting impact, shape our future, and help build a culture where excellence is the standard. At Granite Hills Group, we reward those who go above and beyond with many opportunities for career and income growth. If you\'re ready to lead, grow with us, and leave a legacy that makes a real difference, we'd love to have you join our team.

JOB SUMMARY

The Account Manager is the main point of contact for our clients and assists the branch production team in obtaining high quality landscape services. The Account Manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships while continuing to grow the branch\'s book of business through new sales / business development.

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem-solving
• Promote high standards for customer service, safety, and company culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives and are accurately priced

New Business Development

Behaviors and Motivations

WHY APPLY FOR THE POSITION?

EQUAL OPPORTUNITY STATEMENT

Granite Hills Group provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristics protected by federal, state, or local laws.

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