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Account Director

Account Director

JLLHouston, TX, US
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Account Director

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves :

The Account Director oversees an assigned district to develop leaders, drive profitability, and enhance operational performance to meet client expectations and maintain company standard. Prior experience in higher education Facilities Management strongly preferred.

What your day-to-day will look like :

  • Recruit, manage, and lead teams with focus on continuous improvement. Select and develop teams of professionals, as well as leaders.
  • Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.
  • Support, motivate, and promote the team by building a positive and thriving team environment.
  • Plan, monitor, and schedule facility modifications, designs and develops of building space allocation.
  • Direct overall department processes for integration of services and systems.
  • Participate in facilities planning processes and direct the implementation of strategic direction.
  • Direct initiatives to improve quality performance and customer service.
  • Ensure a safe and secure environment to meet customer needs and comply with regulatory requirements.
  • Maintain daily and weekly labor management control.
  • Identify, analyze, and review issues; document and report any issues.
  • Prepare plans for long range improvement projects to maintain infrastructure.
  • Maintain accountability for area budgeting, including selection installation, and replacement of materials and equipment.
  • Implement preventative and predictive maintenance programs.
  • Special projects and other duties as assigned.

Required Qualifications :

  • Bachelor's degree or 10 years' experience in a facilities maintenance or janitorial services environment, including management.
  • Prior management experience with direct report oversight.
  • Familiar with HVAC, plumbing, electrical and mechanical in commercial or industrial setting.
  • Ability to develop and conduct effective health, safety and environmental training programs and meetings.
  • Experience with project management, problem-solving techniques and communicating ideas and instructions clearly.
  • Skilled in directing activities and operations of others, including activities involving hazardous situations.
  • Ability to strategically dive deep on business challenges and formulate them as data and analytics problems that can be solved by standard approaches using descriptive, predictive, and prescriptive analytics.
  • Proven ability to present monthly, quarterly, and annual performance data to clients and executive leadership.
  • Preferred Qualifications :

  • Experience within a College or University setting leading facilities maintenance management.
  • MBA or advanced degree in Real Estate, Finance, or Business Administration.
  • Capability to use technology platforms, AI and innovative real estate solutions.
  • Location : North Harris - Houston, TX

    If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

    Personalized benefits that support personal well-being and growth :

    JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
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