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Operations / Outreach - South Central Region

Operations / Outreach - South Central Region

SciolexSan Antonio, TX, US
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Sciolex Corporation

What do you get when you bring together a team of bright individuals and place them into an environment where "work" means making a difference in the lives of people across the globe?

You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.

Over the past 19 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work / life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.

LOCATION : SAN ANTONIO, TEXAS

Responsibilities

Forward assigned staff will be assigned to a specific customer and will serve as the DNRO personal representative.

Resident outreach staff assigned to broad command responsibilities will serve as the link between forward assigned staff and NRO.

Understand user needs and identify capability gaps.

Provide situational awareness of user need to the NRO and IC.

Educate users on NRO systems, capabilities and corporate strategies.

Provide users with the opportunity to influence NRO decisions.

Enable rapid response with an enterprise solution. Deploy on short notice to support worldwide crisis / contingency operations.

Conduit to ensure various regional DoD, IC and DHS organizations understand national systems capabilities, how they can support the organizations efforts and facilitate their access to the data.

Understand the legal and technical issues associated with using national systems data in support of federal law enforcement efforts.

Assist NRO understanding of various customers needs / requirements along with the nuances of supporting both Joint DoD / LEA and LEA operations along the Southwest Border and in Mexico.

Identify potential NRO solutions to customer technology challenges.

Coordinate technology innovation exchanges to include tests of equipment and processes.

Provide reachback to the NRO for national systems information, planning and expertise in support of various customers.

Interface daily with staff members from across the NRO, ODNI, DHS, USD(I) and IC.

Interface daily with senior field reps at ADF-C, NORTHCOM, and SOUTHCOM.

Routinely interface with field reps at EUCOM, SOCOM and PACOM.

Provide information and status on NRO systems, capabilities, and products.

Provide support to field reps when CCMD representatives visit San Antonio commands & agencies for various engagements.

DNRO's representative to the ODNI's Domestic DNI representative program in Houston, TX.

Qualifications & Physical Requirements

Broad understanding of full range of NRO products and services.

Ability to relate the NRO mission to specific client's requirements.

Ability to build trust and reputation as an honest broker.

Ability to communicate customer requirements to the NRO and NRO capabilities to the customer.

Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. Relevant experience to be substituted in lieu of degree.

Active Top Secret / SCI clearance with Polygraph

Business analysis expertise

Strong communications and coordination skills

Robust problem-solving and leadership experience

Knowledge of Agile Project Management methodologies

Demonstrated understanding of cloud computing technologies

Knowledge of cloud software development

Experience documenting requirements, user stories, and use cases.

Experience with government program management, readiness, program control and budgeting

Developing engaging business plans to approach new customers.

Management and monitoring of marketing and engagement campaigns. Continuous evaluation to ensure the effectiveness.

Ability to work in a fast paced, dynamic, and team environment.

Create engaging marketing plans for new products and services.

Monitor the ongoing marketing campaigns and plan on making them more effective.

Mission Program PM experience, 15+ years experience as SME or Management in Field and College Degree.

O-4 or O-5, or E-9 prior military.

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South Central Region • San Antonio, TX, US

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