Service Ambassador - Part Time Weekends - The Plaza

Service Ambassador

Join Vivie and help us create meaningful impact! As a Service Ambassador, you'll be the welcoming face of our community, assisting residents, families, and visitors with inquiries and providing exceptional service at the front desk. We're looking for a friendly, organized, and detail-oriented professional who thrives in a fast-paced and customer-focused environment.

At Vivie, we value our people and offer a competitive pay range of $16.00 / hr. to $21.50 / hr.(hourly non-exempt) based on experience, qualifications, and location. Our comprehensive benefits package includes health coverage, wellness programs, and growth opportunities.

Let's grow togetherapply now and discover the difference you can make at Vivie!

As a Service Ambassador, you will be the first point of contact for residents, visitors, and team members, ensuring a seamless, welcoming, and supportive experience. Your role is crucial in managing communications, assisting with daily operations, and upholding safety protocols, all while fostering an environment that reflects Vivie's values of hospitality and care.

As a Service Ambassador, you will :

• Be the First Point of Contact Greet and assist residents, guests, vendors, and team members, ensuring a welcoming and professional experience.
• Manage Communications & Security Answer and direct calls, monitor security cameras, and alert staff to any safety concerns or alarms.
• Support Community Operations Update resident information, maintain records and logs, and assist with mail and package deliveries.
• Enhance Resident & Guest Experience Provide concierge-style support, assisting residents and guests with their needs while maintaining confidentiality.
• Assist in Emergency Preparedness Follow emergency protocols, support search efforts for missing residents, and adhere to security policies.
• Other Duties as Assigned The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This job also requires :

Additional Details :

At Vivie, we follow all federal, state, and local laws that protect against discrimination. We're committed to creating and maintaining a workplace where everyone is treated with fairness and respect. Discrimination of any kind based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, public assistance status, veteran status, familial status, disability, or any other protected characteristic is prohibited.

We are dedicated to providing equal employment opportunities for all team members and applicants. That commitment extends to every part of employment, including recruitment, hiring, promotions, pay, career development, and all other conditions of employment. In addition, Vivie will provide reasonable accommodations to individuals with disabilities, in accordance with state and federal law.