Customer Service Associate

Job Description

Position Summary

Our client is seeking a motivated and detail-focused administrative professional to support vendor inventory operations for a major public transportation partner. In this role, you’ll assist with coordinating parts supply processes, ensuring smooth financial transactions with suppliers, and maintaining accurate documentation. You’ll be a key part of a collaborative team dedicated to keeping operations efficient and responsive.

This opportunity is ideal for someone who enjoys structured administrative tasks, solving problems through communication and follow-up, and being part of a high-performing, customer-oriented team.

Key Responsibilities

• Process supplier invoices and reconcile them with purchasing records and payment systems
• Review and match credit card transactions to purchase logs using internal systems
• Track and resolve invoice discrepancies and payment delays with external vendors
• Follow up on outstanding balances, missing credits, or incorrect billing information
• Support inventory records by verifying purchase order data and updating documentation
• Monitor monthly account statements and assist in clearing aged or unmatched items
• Communicate with vendors to clarify order fulfillment, payments, and record inconsistencies

What You Bring to the Team

Benefits Package Includes

Please note : This job posting is just a preview of the full scope of the position. A comprehensive job description is shared by a member of our team.