Specialist - Gas Engineer - Gas Conversion Ops

Overview

Serve as the Company's case manager by tracking and monitoring the progress of Company and customer work for all oil to gas conversions. The candidate will also serve as the project coordinator amongst the various company departments; analyze and evaluate new and additional gas load requests and ensure that information provided by a customer is complete. The candidate must also provide clean energy alternatives to customer's in lieu of natural gas.

Responsibilities

• Track and monitor the progress of Company and customer work for all gas conversions.
• Serve as the project coordinator amongst the various company departments; analyze and evaluate new and additional gas load requests and ensure that information provided by a customer is complete.
• Prepare customer service layouts and provide the customer with the next steps; specifying what the Company will be responsible for as well as what the customers responsibilities will be to continue with their request.
• Provide the customer with all applicable options (rates, costs) and provide ongoing feedback as necessary throughout their projects.
• Build relationships with internal and external organizations and maintain such relationships to ensure conversion projects are completed in a timely manner.
• Prepare and maintain correspondence with the customer; serve as the liaison between the customer and the Company.
• Coordinates with internal departments on various tasks such for field visits, construction, and account validations.
• Utilize power BI, tableau, other internal reporting systems and / or excel to track and manage the work.
• Provide project management support for additional programs such as the meter relocation program, the service line inspection termination and reconnections process.
• Maintain and prepare reports to track the entire portfolio of gas conversions managed by Strategic Support.
• Complete special projects as assigned.

Qualifications

Required Education / Experience

Preferred Education / Experience

Relevant Work Experience

Skills and Abilities

Licenses and Certifications

Physical Demands

Additional Physical Demands

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