Case Manager, Refugee Services

Job Description

Job Description

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating, and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org.

OVERVIEW

The Case Manager for the Refugee Services Program will provide intensive case management to assist and support new arrival refugees during initial placement and resettlement period, as required by state and federal contracts. The position will report to the Refugee Services Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Arrange housing, healthcare, social services, service provider referrals and interpretation for newly arriving refugees;
• Maintain accurate and complete case files by updating case management systems, reporting databases, and physical files; maintain confidentiality of information;
• Provide cross-cultural information, orient refugee families to their new community, and ensure a smooth process of resettlement;
• Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community;
• Attend stakeholder meetings and work with community partners to learn about resources for refugees and make referrals when needed;
• Understands and ensures grant specific requirements for case management services are fulfilled;
• Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary; and
• Perform other job-related duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

POSITION REQUIREMENTS

TRAINING REQUIREMENTS

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS / HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.