Client Service Associate - Entry Level

Job Description

Job Description

We’re hiring a motivated Entry-Level Client Service Associate to join our dynamic team! This full-time position is perfect for recent graduates or individuals eager to launch a rewarding career in customer service, client relations, or account management.

You’ll receive hands-on training, work closely with cross-functional teams, and gain valuable professional experience to grow within the company.

Key Responsibilities

Deliver prompt, professional, and solution-focused support to clients and customers

Assist with client onboarding, account setup, and maintaining accurate client records

Collaborate with internal teams (sales, marketing, operations) to resolve issues and ensure high client satisfaction

Monitor and track client feedback; provide input on ways to enhance the customer experience

Support initiatives that improve client retention and engagement

Maintain organized documentation and update CRM systems and internal databases as needed

What We’re Looking For

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Ability to multi-task and prioritize in a fast-paced environment

A customer-first mindset and natural problem-solving ability

Friendly, team-oriented, and professional demeanor

Bachelor’s degree preferred in Communications, Business, Marketing, or related field (not required)

Why Join Us?

Paid On-the-Job Training – Learn industry tools, communication strategies, and client support best practices

Career Advancement Opportunities – Clear paths for internal promotions and professional growth

Supportive Work Culture – Join a collaborative, inclusive, and positive team environment

Competitive Compensation – Base salary + performance-based bonuses

Full Benefits Package – Including health, dental, vision, paid time off, and employee perks