Talent.com
Product and Customer Support Manager

Product and Customer Support Manager

VirtualVocationsLargo, Florida, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Product & Customer Support to lead and grow their Support team in a dynamic SaaS environment.

Key Responsibilities

Manage and coach a Support team, driving performance and development

Act as a hands-on IC by handling tickets and managing escalations

Lead the implementation of support tools and improve support operations

Required Qualifications

4+ years in SaaS Support or Customer Experience, with at least 2 years managing ICs

High technical acumen, with experience in coding and mobile platforms

Experience optimizing support tooling such as Zendesk or DevRev

Proven ability to build scalable processes and automate workflows

Experience in privacy, security, or compliance SaaS support is a plus

serp_jobs.job_alerts.create_a_job

Manager Customer Support • Largo, Florida, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Product Marketing Managers

Product Marketing Managers

Jobs for HumanityTampa, FL, US
serp_jobs.job_card.full_time
Jobs for Humanity is collaborating with Upwardly Global and with Accusoft to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Accusoft is a soft...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Product Manager

Senior Product Manager

Dynasty Financial Partners, LLCSaint Petersburg, FL, US
serp_jobs.job_card.full_time
At Dynasty, we are developing an integrated platform that consolidates essential tools for customer-facing teams—including CRM, analytics, workflows, content management, service / ticketing, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Engenium StaffingTampa, FL, US
serp_jobs.job_card.full_time
What makes this opportunity exciting is the pipeline : the company is preparing to launch.Product Manager will have immediate impact and visibility. Lead the strategy, development, and execution of n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Technical Product Manager

Technical Product Manager

RIT SolutionsTampa, FL, US
serp_jobs.job_card.full_time
Deep understanding of agile methodologies and experience managing product development teams through scrum and kanban processes, including specific experience with how these methodologies support co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager (SMB) (Hybrid)

Customer Success Manager (SMB) (Hybrid)

KnowBe4Clearwater Beach, FL, US
serp_jobs.job_card.full_time
Customer Success Manager (SMB) (Hybrid).Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager, Insurance Product Analysis II

Manager, Insurance Product Analysis II

GEICOTampa, FL, US
serp_jobs.job_card.full_time
Pricing And Product Design Manager.At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
FSO S4Hana Product Owner - Senior Manager

FSO S4Hana Product Owner - Senior Manager

PwC (US)Tampa, FL, US
serp_jobs.job_card.full_time
Senior Manager, Finance Solutions.At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimize their financial performance and make inf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Slide InsuranceTampa, FL, US
serp_jobs.job_card.full_time
Fueled by Passion, Purpose and Technology.At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe / award winning culture where collaboration and innov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Tech Support - Earn Up to $37 / hr

Tech Support - Earn Up to $37 / hr

TradeJobsWorkforce33576 San Antonio, FL, US
serp_jobs.job_card.full_time
We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Development Manager (Software Platforms)

Product Development Manager (Software Platforms)

TheIncLabTampa, FL, US
serp_jobs.job_card.permanent
TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success. Software Platforms, you will play a c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manager - Customer Support

Manager - Customer Support

ValidityTampa, FL, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
About the Role As a Manager of Customer Support at Validity, you will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Product Manager - Hybrid

Senior Product Manager - Hybrid

Johnson ControlsLargo, FL, US
serp_jobs.job_card.full_time
As the Product Marketing Manager within our Zone-Control Products Team you will lead the overall growth, strategy, and profitability for Zone-Control Products. You will provide leadership in product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

EnumerateClearwater Beach, FL, US
serp_jobs.job_card.full_time
Enumerate is looking to hire a Customer Success Manager.This role will prioritize building positive relationships with our existing customers and helping them gain access to resources and tools to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Technical Services Manager

Technical Services Manager

ClariosTampa, FL, US
serp_jobs.job_card.full_time
As the Technical Services Manager, you will lead technical operations at a Tier I battery manufacturing facility.You will drive process optimization, oversee equipment performance, and ensure seaml...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager- Government Solutions

Customer Success Manager- Government Solutions

Vector SolutionsTampa, FL, United States
serp_jobs.job_card.full_time
Vector Solutions is seeking a Customer Success Manager to join the Government Solutions team who is responsible for cultivating and maintaining strong customer relationships, ultimately ensuring th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

ConnectWiseTampa, FL, US
serp_jobs.job_card.full_time
The Product Manager is responsible for the planning and execution of ConnectWise platforms, from gathering requirements, designing technical and functional specifications, managing the product back...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Clinical Product Manager

Clinical Product Manager

RIT SolutionsTampa, FL, US
serp_jobs.job_card.full_time
Product Manager For Clinical Products.A product manager who has provider experience (someone who for whatever reason was a doctor and decided to switch careers and go into product) or someone who h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Dark Wolf SolutionsTampa, FL, US
serp_jobs.job_card.full_time
You will be responsible for understanding customer needs, defining product requirements, and working collaboratively with engineering, data science, and other stakeholders to deliver a best-in-clas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Pro Services Manager

Pro Services Manager

Floor & Decor HoldingsSaint Petersburg, FL, US
serp_jobs.job_card.full_time
This position is responsible for providing leadership of the Pro business within a designated sales territory by driving sales growth and profitability using appropriate marketing and sales methodo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager (Account Manager)

Customer Success Manager (Account Manager)

ReliaQuestTampa, FL, US
serp_jobs.job_card.full_time
Are you a team player who thrives in a fast-paced, customer facing environment? As a Customer Success Manager at ReliaQuest, you will be driving cross functional engagement amongst every department...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30