General Manager

General Manager

The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey. We're known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs. We don't just sell cannabis we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.

Our next General Manager (GM) is responsible for effective performance management and execution of retail operations including merchandising, staffing, and patient order fulfillment processes. The GM works closely with the Assistant General Managers to drive successful business management and financial performance of the dispensary.

This position will be on-site in our Burtonsville, MD dispensary. Our hours of operation are Mon - Sun 9AM9PM. This role will require availability during nights, weekends, and some holidays.

Responsibilities :

• Hire, train, schedule and manage staff at all the dispensaries dispensary to achieve established standards, sales and profit objectives as well as customer satisfaction. Ensure that all deadlines are met and take accountability for completion.
• Drive a culture of positive employee engagement with a strong focus on inclusion & diversity.
• Mentors, coaches, motivates, and develops the team through performance succession planning to ensure company's culture and expectations are exceeded and supports employee growth.
• Ensure effective team communication is occurring by hosting monthly dispensary staff meetings, maintaining an open-door policy, and welcoming patient feedback.
• Actively manage inventory, recalls, returns, and pricing to meet cost and sales targets.
• Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to TerrAscend's standard.
• Effectively manage service labor, scheduling, and payroll budget.
• Perform business management operations and analyses such as P&L develop and review KPI reports for dispensaries to monitor opportunities and challenges with a goal to maximize revenues and profits.
• Proactively monitor dispensary profit and loss and develop effective mitigation between actual performance and company budget and projections. Work with management team to develop insight as for business decisions.
• Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with grower-processors to understand and learn about their products.
• Work with the Director of each Dispensary to meet all regulatory requirements. Correct all violations with a sense of urgency.
• Work with TerrAscend's corporate office (finance, marketing,) to ensure standards are met.
• Oversee all complicacy regulations, safety measures, security issues, and legal matters.
• Partner with Director of Education and Medical Professional to ensure team cohesion, promotes RPh's feedback, and participates in medical professional quarterly check-ins.
• Promote open feedback from retail staff, medical professional team, and marketing department.
• Be an expert lead in seed-to-sale tracking system, POS System, LEAF TRADE, and Ecomm platform.

Requirements :

Physical Requirements :

EEO Statement : At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants. TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer : This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.